Please Help!!! I'm at my wits end!

[Clinton Coy]

Hello everyone, my name is Clint and I just wasted no time when it came to screwing up my lovely new laptop. I've owned my computers and laptops for the last 30 years and have never posted in a forum for help. So, if anyone here can help me fix this I will forever be in your debt.

Let me tell you how I got to this point first off short version I tried to do a reset in Windows 10 using a USB recovery disk that I had just made. I chose the option to delete everything and it got up to about 70% and then told me it couldn't reset it. Now it says All boot options are tried. Press F4 key to recover with factory image using recovery iteration. Now, in my bios, my hard drive doesn't show up in the boot options. When I boot from the usb, it doesn't have the reset option, only the recover from USB option, which fails every time at about 80%. I've looked on a bunch of different websites, but haven't had any luck. Here are my specs:
Samsung Galaxy Book 750XDA
Windows 10 OS
CPU: Core() i7-1165G7 2.8 GHz
CPU VT (VT-x) Supported
16gb RAM (16384 MB (LPDDR4x)
BIOS Version P14CFD
MICOM Version P14CFD
256gb hard drive
PLEASE HELP :''(

 

[interlocutor1980]

Sad to hear your problem and curious why your hard drive is not showing in BIOS. All the recovery workaround is useless until you find your hard drive in your BIOS. Its maybe a hardware problem. I suggest you to find some technician to check hardware.

If your successful to find hard drive in your BIOS then I suggest to clean install windows from Installation USB.

 

[zocster]

if it's under warranty then you should get it looked at, in most cases hard drives are easily accessible plenty videos around.