11-20-2012 03:40 PM
29 12
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  1. rpardee's Avatar
    I pre-ordered on the 11th--one blue 8x for me & 3 iphones for the rest of the family. Ship-by date was the 16th, which came & went w/out any acknowledgement or activity whatever. No charge to credit card. Appealed to @VZWSupport on twitter & was told the order was "charged and pending shipment to be released 11/19" (today). I look & sure enough, my cc has been charged.

    I was very excited to get a "Verizon Order Shipment Notification" e-mail & figured woo-hoo--we'll have something extra to be thankful for on Thanksgiving. Then I got a second e-mail, and a third. Then I notice that the e-mails have cell #s listed on them--the numbers I ported over from our current carrier. Then I looked & saw that my number is not on there. So they're apparently sending us the 3 iphones but not my 8x.

    feelsbadman.jpg
    11-19-2012 09:50 PM
  2. Scorpio5x0's Avatar
    I received my Verizon HTC 8x today after having it sit at the local FedEx facility since Friday. I have been using the HTC Trophy since day one of it's release and loved the phone. I can say after playing with the 8x today, that the Trophy is significantly outclassed by this phone. HTC and Microsoft did a great job with this phone.
    11-19-2012 10:35 PM
  3. robert.harris's Avatar
    My Black 8x is on FEDEX truck for delivery today, I ordered online on November 15th.
    11-20-2012 09:43 AM
  4. rpardee's Avatar
    Spent > 30 minutes on the phone w/internet sales (866) 338-7390 this morning. Got put on hold & eventually hung-up on. Called back & the CSR sent a formal inquiry (?) to the warehouse & pledged to call me back when she heard back. I've not heard back from her, but in the meantime did get a shipping notification on my 8x w/predicted delivery date of this Friday. At this point I'll believe it when I see it--am keeping my fingers crossed.

    I vented a bit about VZW's abysmal lack of communication on this & the CSR at least feigned sympathy, but did not come up with e.g., upgraded shipping or anything...
    11-20-2012 03:40 PM
29 12

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