1. krazy_kaktus's Avatar
    My emails keep disappearing out of my email account I set up with POP. My hotmail email account works fine. After I received the email 10 minutes later it has magically disappeared from my inbox.
    11-19-2012 10:45 AM
  2. Coffee's Avatar
    Have to ask, have you checked your settings to be sure it's not deleting them after being accessed by POP? For instance, there's a setting in GMail that you can set to do exactly that.


    pop.jpg
    11-19-2012 11:04 AM
  3. krazy_kaktus's Avatar
    I see no additional settings in my phone. I also have this account linked to a iPhone and my computer. I do not have any problems with those devices. Only with my windows phone. I just noticed that when my phone try's to re sync the messages they disappear. Its random some times its syncs and receives emails 10 times then deletes them some times I can only sync twice before they are gone.
    11-19-2012 11:17 AM
  4. nmercy's Avatar
    I noticed this in Windows 8 as well. It has something to do with the syncing in that it keeps in sync with the server rather than downloading the messages to the phone and then only downloading new messages. Where this becomes an issue is in the situation above where one of your devices is set to delete the message from the server after downloading.

    Basically it goes:

    1) Email comes in and is available for all devices
    2) Shows up on WP
    3) Other device downloads and removes from server
    4) WP syncs and removes the email from its list

    Another thing to keep in mind, when you delete a message from your wp (or Windows 8 mail app for that matter) you are actually deleting if from the server so no other email programs can download it and the message is pretty much gone.

    I have not found a setting to disable this functionality thought you can change the length of time it looks for messages to sync... this is very dangerous functionality when you have multiple places it is syncing to, especially if you like a clean inbox on your phone.
    11-19-2012 12:35 PM
  5. krazy_kaktus's Avatar
    I think I found the problem and there is not a fix. Windows 8 dropped support for pop3 servers. I have the same issues with the mail app in windows 8 as well as on my phone. Using email accounts over POP on Windows 8 and Windows RT
    11-19-2012 03:07 PM
  6. krazy_kaktus's Avatar
    11-19-2012 03:07 PM
  7. krazy_kaktus's Avatar
    I figured it out. Windows dropped support for pop3 severs in windows 8. I was having the same problems with my windows mail app in windows 8.

    Using email accounts over POP on Windows 8 and Windows RT
    Coffee likes this.
    11-19-2012 03:09 PM
  8. krazy_kaktus's Avatar
    I figured it out. Windows dropped support for pop3 severs in windows 8. I was having the same problems with my windows mail app in windows 8.

    Using email accounts over POP on Windows 8 and Windows RT
    11-19-2012 03:09 PM
  9. Coffee's Avatar
    thanks for the update info, krazy
    11-19-2012 03:48 PM
  10. tfouto's Avatar
    Hi,

    I have a question. Does WP8 still supports Yahoo Mail? I know it doesn't support POP3 and i am not sure if Yahoo is POP3 or IMAP and i my mail is Yahoo. Anyone using Yahoo Mail on WP8 with no problem?

    I need to know that before i jump in to 8x.

    Thanks
    11-20-2012 04:15 AM
  11. dk0654's Avatar
    Windows Phone 8 will support Yahoo Gmail and POP accounts but let me elaborate on the POP accounts. 95% of all pop email accounts have a way to check your mail online. EXAMPLE::: I use Suddenlink with a POP email account but they have an online email client and it works off IMAP so if your setting up Windows 8 or phone 8 you should just type in incoming mail server:::: imap.yourprovider.com . net or whatever outgoing::::::smtp.yourprovider.com .net whatever.
    NOW, some providers may not use their provider name in their email settings so please check with your provider.
    11-20-2012 07:46 PM

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