1. TeineWonder's Avatar
    PLEASE BARE WITH ME ON THIS LONG POST! Just wondering if anyone else out there has experienced the same thing? I thought my phone flat out died because it wouldn't turn back on so I left it for a week after trying to do the hard reset all day.

    Last night I threw it on the charger and the red light started to flash with the battery icon (red) on screen with the cross going through it.
    - Blank screen, vibration, three red flashes, blank screen, vibration (loop)
    I left it for about 10 minutes and came back to:
    - Blank screen, vibration, white HTC quietly brilliant screen (which lasted about 3 seconds) then blank, vibration (loop)
    I tried the hard reset which took me to a screen with my mobile provider logo (TELSTRA) and the red charger light came on, it lasted about 5 seconds. I tried the hard reset again and again, then I tried pressing the VOL UP, VOL DOWN, POWER, VOL DOWN over and over again while it was on the Telstra screen. The blue windows screen appeared and then my phone was on! YAY for about 5 more seconds, the charger icon would show it was charging then it wouldn't and I would still be pressing the combination of the hard reset and once I let go,
    -Blank screen, vibration, white HTC screen, blank (loop)

    Tonight, it freezes on the Telstra logo screen if I'm trying the hard reset - no longer goes any further as it did lastnight and earlier today.

    I don't know what else to do? I didn't purchase insurance and the first 28 days after purchase to return the product is long over. The shop (Allphones) will charge me to have it examined ummm, no thanks! What a waste of a phone, money and time!

    Really just want to throw this phone at the wall right now!
    05-15-2013 09:18 AM
  2. jasqid's Avatar
    I don't know how your carrier works, but it should be under warranty for 1 year and u should be able to get a replacement. A return would be beyond the window but not replacements.
    TeineWonder likes this.
    05-15-2013 09:27 AM
  3. TeineWonder's Avatar
    I bought my phone outright and it was unlocked to any network so I used my existing account with Telstra with this phone. I asked if I could get a replacement but I didn't pay for insurance and I signed an agreement stating I could only return the phone within 28 days after the purchase :-(
    05-15-2013 09:48 AM
  4. Microsoftjunkie's Avatar
    That happened to me to, when I let my phone completely drain.
    05-15-2013 09:54 AM
  5. TeineWonder's Avatar
    Hi Microsoftjunkie, did you find a resolution to the problem?
    05-16-2013 01:35 AM
  6. xDRAHx's Avatar
    try a new charger i had similar problem where my factory charger stopped charging phone after 2 months bought a cheap charger phone started working/charging fine
    05-17-2013 09:14 PM

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