The Windows 10 April 2018 update has arrived! Get the new Dell XPS 15, starting at $999.99
  1. anon(5408460)'s Avatar
    Hi
    I am unable to charge my phone due to the usb socket being damaged. O2 in the UK are refusing to repair it under warranty saying it isn't covered as its accidental damage, which as far as I am concerned is a load of bull droppings ( at first they said it was due to water damage but then admitted they had lied!!) I am 200% certain my phone has not suffered any accident that could cause this problem.

    Anyway my main reason for posting this question is this if anyone else has had similar damage to the usb socket they cant understand, what sort of case are they using ??

    I have one of the authentic HTC C810 hard cases on mine from new, and when my phone was returned this morning, unrepaired as I intend sending it to HTC now, I decided to check if the case could be a problem in causing the damage, and it may well be true. The case covers the usb socket, having a hole in it that the usb plug must go through.

    On inspection I measured that the case stops the case going in at least 3.5mm less than it is intended to, which considering how small mini usb sockets are is a considerable amount, especially if as I do one uses the phone while it is being charged in an horizontal position as the lead exerts a sideways force on the connection. This could well be a design flaw with the case.

    I do a lot of amateur electronics and am used to soldering these sockets and using them and can easily imagine the above causing problems for people.
    08-01-2013 09:52 AM
  2. stmav's Avatar
    Does the USB connector seem loose or off center due to the issue with the cable not being fully seated as you mentioned?
    08-01-2013 10:56 AM
  3. anon(5408460)'s Avatar
    No, but there is increased play in it, especially in to and away directions from you when looking at the phone


    *edit Just checked it in comparison to some cheap Chinese ebay import sockets I have. Using the same plug there is considerably more play in in all directions than there is in the imports
    Last edited by Wes Halton; 08-01-2013 at 11:38 AM.
    08-01-2013 11:05 AM
  4. rysliv's Avatar
    I have never had an issue, except with low powered (under 200mA) usb chargers. Sometimes it wouldn't charge, or just take a minute to even show the charging light.
    Using Otterbox commuter.
    08-06-2013 03:57 AM

Similar Threads

  1. Well, its 8-1. Where's the Beef?
    By jasqid in forum Windows 8
    Replies: 6
    Last Post: 08-13-2013, 04:21 AM
  2. Camera Grip rubbing on the top corners of your 1020?
    By bruceabbott2 in forum Nokia Lumia 1020
    Replies: 7
    Last Post: 08-03-2013, 10:46 AM
  3. Would You Be Interested in WP News in 60 Second Bites?
    By mase123987 in forum The "Off Topic" Lounge
    Replies: 4
    Last Post: 08-01-2013, 05:47 PM
  4. How to check the JETPACK JOYRIDE OVERALL RANKING?
    By VinaySC in forum Nokia Lumia 520
    Replies: 3
    Last Post: 08-01-2013, 03:51 PM
  5. Side load case
    By dfaris in forum Nokia Lumia 1020
    Replies: 2
    Last Post: 08-01-2013, 09:23 AM
LINK TO POST COPIED TO CLIPBOARD