1. Douglas Kelban's Avatar
    If I send a picture from my Mac via email (pop3), the email shows in my phone's email. If I tap on the download link in the email, it then says "download incomplete" and won't display the picture I sent in the email from my Mac. How do I fix this. Images that come as part of an advertisement do display in my phone's email...only images sent to my phone from my computer won't display. HELP!
    Thanks. P.S.: my phone is an HTC 8X.
    12-29-2013 05:26 PM
  2. Mr Lebowski's Avatar
    What size is the file ? 4032 x 3024 and 8 MB or more ?
    12-29-2013 07:25 PM
  3. Douglas Kelban's Avatar
    Thanks for helping. Standard photo taken with a canon elph, forwarded from picasa by email, from my Mac computer.
    12-29-2013 08:07 PM
  4. Mr Lebowski's Avatar
    I don't know what you set the camera to for image size* but I don't think you'll be able to open a huge file on your phone.

    * "standard" what does that mean?

    Make a copy of the foto and try changing it to 640 x 480 that is post card size and see if you can open it.
    If that works change to 1 MB and so forth until it won't open.
    12-29-2013 09:30 PM
  5. Douglas Kelban's Avatar
    12-29-2013 11:01 PM

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