1. munkis's Avatar
    Just got my free Xbox dot view case and no matter what I try I cannot get it to work. I've turned everything on in the settings to no avail. Help?
    12-23-2014 12:56 PM
  2. sixseven's Avatar
    Maybe turn off the phone?

    I bought an HTC Dot View case (not a generic) from Amazon. It worked without having to do anything. I just put my phone in it, and it worked. Maybe you got a bad one?
    12-23-2014 01:00 PM
  3. munkis's Avatar
    Tried restarting the phone, hard reset, toggled all options on/off. Ugh
    12-23-2014 02:30 PM
  4. sixseven's Avatar
    Tried restarting the phone, hard reset, toggled all options on/off. Ugh
    Sorry to hear that. Can you go to a mobile store to have them check it out? Sounds like you got a dud.
    12-23-2014 03:09 PM
  5. munkis's Avatar
    Got it through the free promo HTC had online for the Xbox case. Will try to contact them for a replacement. Thanks for the help!
    12-23-2014 03:17 PM
  6. lerimer's Avatar
    There is an update to the dot view. Check and see if will update and fix your issue. If you scroll thru the main page of windows central there was an article about the update with a direct link.
    12-24-2014 12:04 PM
  7. jdpg2's Avatar
    Just ran the update for the OS and it removed the HTC dot view app.. and now it says its not compatible with my phone... wtf....

    UPDATE

    Got it to install but had to do the install via the SD card and download the app.
    lerimer likes this.
    12-25-2014 11:11 AM
  8. lerimer's Avatar
    Did it work after the install?
    12-28-2014 11:47 AM
  9. DrRyder's Avatar
    Got the Xbox case as well. I can the notification icons but can't answer/reject calls or see call history regardless of the setting being checked. Not sure if its something I've done wrong or what.
    01-01-2015 12:54 AM

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