Hello,
I tried syncing my photos through Zune this morning and while connecting my USB (a la charging cable that came with phone) to the computer, the computer says "The USB drive is malfunctioned or the USB device is not working." I've always used the same USB ports and I just used it 2 weeks ago to sync my previous photos so I don't understand the issue. I tried another usb cable to see if it was the cable's issue and I get the same message. However when I plug in my mouse and printer USB cable into the same ports they work fine.
What could be the issue? Is my phone bad or something, what happened over 2 weeks that now Zune or the computer won't recognize my device to sync?
I tried syncing my photos through Zune this morning and while connecting my USB (a la charging cable that came with phone) to the computer, the computer says "The USB drive is malfunctioned or the USB device is not working." I've always used the same USB ports and I just used it 2 weeks ago to sync my previous photos so I don't understand the issue. I tried another usb cable to see if it was the cable's issue and I get the same message. However when I plug in my mouse and printer USB cable into the same ports they work fine.
What could be the issue? Is my phone bad or something, what happened over 2 weeks that now Zune or the computer won't recognize my device to sync?