Recent content by Alan Bundy

My institute has set up a Google calendar, to which I have subscribed in my Google calendar, of all its events. I'd like to have this in my Lumia 640XL calendar too. Unfortunately, the usual way of doing this requires knowing the password of the Google account that owns the calendar. The owner...

Another related thread mentioned a 'hard reset'. I guessed this meant removing and reinstalling the battery.This did the trick. Under 'This Device', it was using 7.21 GB out of 7,28 GB. I deleted the temporary and download files and the usage has reduced to 7.19 GB usage. I suspect that this is...

I have the same problem. But now it's worse in that the phone won't switch on. Is it possible to do a hard reset without the phone switche on? If so, how? Thanks

I've just tried to switch my phone on, but it will not respond. I had it on charge before that, so it should be fully charged - indeed, it should have been swithced on. I attached it to my laptop, but I cannot connect to it as it needs to be switched on to connect. I've not had this problem...

Unfortunately, I live in the UK and its seems that reset only works in the USA. I did try it already and 'reset' was greyed out. When I looked on the web I got this information that it did not work outside the USA.

The problem has become acute as I am no longer able to install updates on my phone. There is insufficient memory left for the update process to complete. I'm wondering whether the route of the problem is that I upgraded my phone from Win 8 mobile to Win 10. Does Win 10 use up more system memory...

My mail app is by far the most space consuming app stored on my phone's drive with 0.75 GB of data recorded as stored. This seem like the only element of storage on my drive that I had any control over. On the assumption that this data consisted of emails, I've archived a lot of my email to...

I've now found out how to explore what is stored in my device memory. It seems that, of the 7.00/7.28 GB used, 5.69 is system & reserved and 1.03 GB is apps and games. All other folders are either just MBs or are empty. Since the apps and games stored are nearly all Microsoft products that I...

I'm getting error messages on my Lumia 640 XL that I am close to filling up the storage on my device and I should move some of it to my SD card, which has plenty of room. It recommends going to settings/system/storage to sort this out. I have done this, but cannot solve the problem that way...

By some miracle, my email app has suddenly started behaving properly and syncing with the email system. All the 'zombie' emails have disappeared. I can't think of anything I've done that could have caused this recovery, but I'm not complaining.

My firmware is 02177.00000.16075.33004. My phone update status is uptodate. I assume that includes the update status of the outlook app, as I can't see any other options in the settings to update it. I suspect the problem is the opposite, i.e., that a recent update of the app has caused it to...

The email on my Nokia Lumia Outlook Email folders used to sync with my email boxes on my other devices, e.g., Thunderbird on Windows laptops and desktop. It's just stopped doing it. When I press the sync button, it whirrs a bit, then declares that my inbox is uptodate, but leaves lots of emails...