Recent content by mzfam99

I have a usb that I created in order to reset it. The problem is, when I try to boot to the USB, it doesn't work. It just keeps going to the screen above.

No, I haven't I don't know where one is. Also, it is a used system, so it is registered to someone else.

I have a surface pro 4 that just keeps restarting, it says surface, and has a blue ring that is only half loaded, and it gets stuck there, and just restarts. I have done a hard restart, I tried the power and up volume, and I tried resetting with a usb with the power and down volume. Is there...

I re-did my recovery usb, and this time it worked. I had to go to recovery mode, not just reset. Thanks.

I reset to factory, through the cloud. Now it only boots to the bios. I have a usb drive with windows 10 recovery, but when I use that, I have no touch screen to tell it what language.