Recent content by N Harper

  1. N

    Rolling back to 8.1 but i'm stuck on the Reading device information for 30 mins. How can I fix this?

    Finally made a little progress - I gave up with windows 7 PC and connected my phone to a windows 10 PC. All now works as expected. It should only take a few seconds to complete "reading device information" at which point it should display the options available to you. I suspect that windows 7...
  2. N

    Rolling back to 8.1 but i'm stuck on the Reading device information for 30 mins. How can I fix this?

    Re: Rolling back to 8.1 but i'm stuck on the " Reading device information" for 30 mins. I am running "windows device recovery tool" version 3.3.31 to try and roollback my Lumia 435 from 10 to 8.1 As EDDY FUFY says it hangs at " reading device information......please wait" My device is...
  3. N

    Rolling back to 8.1 but i'm stuck on the Reading device information for 30 mins. How can I fix this?

    Not much help to you, but I have the same problem. Will post solution if found.#