1. robgar1212's Avatar
    If I reset my MSBand, what will happen to my data? Can anyone confirm that it will be retained by my Windows Phone when pair it again?
    12-18-2014 06:41 PM
  2. dbregman's Avatar
    According to MS Support - I asked - if you reset by holding the two buttons for 30 seconds, it will reset the H/W but retain all data including SB card. I HAVE NOT TRIED THIS YET - so please attempt at your own risk. Please report your results.
    12-18-2014 07:37 PM
  3. cardingtr's Avatar
    I've reset mine a few times. Yes the data is retained by Microsoft Health. You also need to unregister your Band from Microsoft health to get a clean pairing.
    But be sure you have your starbucks number ready/written somewhere because it wont be retained.
    Red River likes this.
    12-18-2014 07:52 PM
  4. robgar1212's Avatar
    Thanks guys. So as an aside .. since the Band is not yet synchronized with HealthVault, am I correct to assume that if I were to uninstall MS Band Sync App from my PC that my data would be lost? In summary, it sounds like I can reset my device, but not the PC app until HealthVault is supported. Sound accurate?
    12-19-2014 09:57 AM
  5. DroidUser42's Avatar
    Thanks guys. So as an aside .. since the Band is not yet synchronized with HealthVault, am I correct to assume that if I were to uninstall MS Band Sync App from my PC that my data would be lost? In summary, it sounds like I can reset my device, but not the PC app until HealthVault is supported. Sound accurate?
    On my phone, I frequently see "syncing with cloud", so I don't know as that's correct. However, you'll have to remember what login you gave your app. Because I can't find that information anywhere.
    12-19-2014 12:43 PM

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