[BAND] What will happen to data on reset?

dbregman

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Nov 3, 2014
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According to MS Support - I asked - if you reset by holding the two buttons for 30 seconds, it will reset the H/W but retain all data including SB card. I HAVE NOT TRIED THIS YET - so please attempt at your own risk. Please report your results.
 

cardingtr

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Oct 12, 2012
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I've reset mine a few times. Yes the data is retained by Microsoft Health. You also need to unregister your Band from Microsoft health to get a clean pairing.
But be sure you have your starbucks number ready/written somewhere because it wont be retained.
 

robgar1212

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Dec 18, 2014
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Thanks guys. So as an aside .. since the Band is not yet synchronized with HealthVault, am I correct to assume that if I were to uninstall MS Band Sync App from my PC that my data would be lost? In summary, it sounds like I can reset my device, but not the PC app until HealthVault is supported. Sound accurate?
 

DroidUser42

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Nov 7, 2014
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Thanks guys. So as an aside .. since the Band is not yet synchronized with HealthVault, am I correct to assume that if I were to uninstall MS Band Sync App from my PC that my data would be lost? In summary, it sounds like I can reset my device, but not the PC app until HealthVault is supported. Sound accurate?

On my phone, I frequently see "syncing with cloud", so I don't know as that's correct. However, you'll have to remember what login you gave your app. Because I can't find that information anywhere.
 

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