1. soggs's Avatar
    This is a quick question to anyone who ordered their new Band in the UK through the Microsoft Store.

    I just wondered what protectors everyone received? The one I got with mine is a Zagg Original wet application one. I only ask because I think the one that was supplied with the US ones were the dry application HD protectors which are slightly higher rated, although from reading up on here a bit of a pain to install properly.

    Did anyone else get the same protector or are they sending out a mixture? If you did get the same one what are your thoughts on it, is it clear enough, easy to apply? I didn't get chance to set mine up last night but hoping to do it today at some point, but want to make sure the protector is decent enough.
    04-16-2015 05:17 AM
  2. figgyUK's Avatar
    I got a wet one in the UK. Mucked it up though because I tried to peel it back gently to reposition but it had already stuck fast and rippled up when I laid it back - didn't look good so binned it.
    soggs likes this.
    04-16-2015 05:42 AM
  3. Daniel Edwards's Avatar
    I also received my band and protector yesterday and it also was a wet application. Bit fiddly to apply and I also had to re-position but although I couldn't get all the marks and bubbles out, this morning it has all settled and I have a completely clear protector so pretty happy. Still not sure how much protection it will offer though...
    soggs likes this.
    04-16-2015 05:51 AM
  4. soggs's Avatar
    Thanks for the replies, good to know I hadn't received the wrong protector. Not looking forward to applying it though from troubles it sounds like you both had!

    I wonder why we got a different protector to the US though, maybe it's just a cost saving thing. Can't really complain though as it was free :)
    04-16-2015 06:08 AM
  5. CliveSinclair's Avatar
    Wet application Zagg. Fitted after about 10min of receiving band.
    soggs likes this.
    04-16-2015 08:17 AM
  6. planty's Avatar
    Be interested to hear how much it scuffs up without a protector. I got one of the wet ones and its on OK, but in certain light you can see air pockets (albeit small) around the edge of the screen. It'd look nicer without but if that means it scuffs up I'll leave with the protector on.

    Out of interest for those that removed the wet application one (which I got in the UK by the way) does it remove OK once dried on??
    04-16-2015 08:18 AM
  7. CliveSinclair's Avatar
    I only had mine 10min or so and just unpacking, connecting charger, setting... it got a few minor scratches!! I managed to get the Zagg on wet and no bubble. Reading other posts it really looks like it would scratch easy and badly.

    Maybe too scratched to see screen clearly. In which case, I would approach Microsoft with a 'not fit for purpose' claim.
    04-16-2015 08:23 AM
  8. stephen_az's Avatar
    Thanks for the replies, good to know I hadn't received the wrong protector. Not looking forward to applying it though from troubles it sounds like you both had!

    I wonder why we got a different protector to the US though, maybe it's just a cost saving thing. Can't really complain though as it was free :)
    They haven't shipped the Bands in the US with free screen protectors in quite some time. As for cost savings, the wet and dry application cost the same so there is no real savings. Having had both though, the wet version is the superior product. With respect to installation, in the US Best Buy will install for $8.00. As a person with a bit of a residual dexterity issue after having three cervical vertebrae fused, it was worth the cost.
    soggs likes this.
    04-16-2015 08:36 AM
  9. stephen_az's Avatar
    I only had mine 10min or so and just unpacking, connecting charger, setting... it got a few minor scratches!! I managed to get the Zagg on wet and no bubble. Reading other posts it really looks like it would scratch easy and badly.

    Maybe too scratched to see screen clearly. In which case, I would approach Microsoft with a 'not fit for purpose' claim.
    I am sorry but it is not that susceptible to scratches. Did you take it out of the box with emery boards or toss it in a box of sand? I used my first for two weeks with no protector without a scratch and never once went out of my way protect it. The second has had a protector on it since day one and that has gone unmarked as well. Usage includes extensive outdoor activities and computer use (typing). If it really scratched that easily I would suggest it arrived defective and you should get it exchanged. Mostly though, and the pun is intended, I have to take this sort of thing with a serious grain of salt.
    soggs likes this.
    04-16-2015 08:46 AM
  10. soggs's Avatar
    I only had mine 10min or so and just unpacking, connecting charger, setting... it got a few minor scratches!! I managed to get the Zagg on wet and no bubble. Reading other posts it really looks like it would scratch easy and badly.
    I'll make sure the first thing I do is put the Zagg on!
    04-16-2015 09:11 AM
  11. anon(5335899)'s Avatar
    The instructions are quite clear on the wet application Zagg protector and yes, the (micro) bubbles go away if you follow the instructions on application.

    Quite happy with the protector and certainly with the band!
    04-16-2015 09:15 AM
  12. soggs's Avatar
    The instructions are quite clear on the wet application Zagg protector and yes, the (micro) bubbles go away if you follow the instructions on application.

    Quite happy with the protector and certainly with the band!
    I've had a quick read of the instructions and watched a video of installing the protector so hopefully I'll get it right.
    Been itching to play with the band since it arrived yesterday, just need to get the kids to bed later then I can finally set it up!
    04-16-2015 09:32 AM
  13. drtek's Avatar
    I only had mine 10min or so and just unpacking, connecting charger, setting... it got a few minor scratches!! I managed to get the Zagg on wet and no bubble. Reading other posts it really looks like it would scratch easy and badly.

    Maybe too scratched to see screen clearly. In which case, I would approach Microsoft with a 'not fit for purpose' claim.
    It scratches very badly. And I did not receive a protector here I the US. And it came direct from the online MS store.
    04-16-2015 09:42 AM
  14. Verner's Avatar
    Wet application here. Took 3 goes to get it right and a couple of scratches in the process. Settled down this morning. Doesn't look too bad.
    I hate applying screen protectors, I am never happy with the result and always feel the need to try again.
    Saying that, I definitely get the impression the Band needs protecting.
    04-16-2015 10:28 AM
  15. raydwatts's Avatar
    I managed to get it on at the 1st attempt, there are a few ripples along the edge but they may go away and if they don't it's fine as long as the screen itself is protected.
    04-17-2015 06:27 AM

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