Lumia 640XL Camera problem after update 10.0.10586.71, how can I fix it?

[Windows Central Question]

Lumia 640XL Camera problem after update 10.0.10586.71

After update my images are blur. Tryed to restart phone, use other app (Lumia camera) but still same problem. My camera is clear and I never had this problem before! Please help. Ty all.

 

[PaulMilbank]

Re: Lumia 640XL Camera problem after update 10.0.10586.71

Try hard reset (system, about, reset) if no change, is the windows Device recovery tool and go back to 8.1. If that doesn't fix it, you have a hardware problem, take the phone back.

 

[Arizona Willie]

Re: Lumia 640XL Camera problem after update 10.0.10586.71

Ummm, you < might > need to clean the lens.

It's in a spot where it is easy to accidentally put your finger on the lens and get oil on it. That can build up and need to be cleaned.

 

[gpobernardo]

Re: Lumia 640XL Camera problem after update 10.0.10586.71

If you need additional help or have more questions or details to share, please join the site so you can reply in this thread... Please see this link for instructions on how to join Windows Central.

 

[UrhoRtl]

I have a Lumia 1020. After the installing OS 10.0.10586.164 Lumia Camera does not work properly. Image is blurred. Hard reset done twice.Someone has the same problem? The solution?