1. Matthew Fifer's Avatar
    So back in October when I pre-ordered my xl at the Microsoft store, they told me that approximately 48-72 hours prior to the release of the phone in the store I would receive an email from a store employee to confirm if I still wanted the phone. I found out from an employee at the same store last week, they would be getting the phone on Friday as the store would not be open Thursday. I have not received any such email as told and I am starting to get nervous they lied or messed up my email (which I confirmed like 3 times).

    I was wondering if anyone else who pre-ordered in the store has received notification when they could get their phone?
    11-25-2015 09:08 AM
  2. winboy's Avatar
    I still have not received any emails and I had preordered in store on 10/09. I did call my local store a few days ago and was told I can pick mine up on Thanksgiving Day (tomorrow) and the dock will be included. Hope they did not lie to me. I dread driving out to that area because I know it will be crazy with traffic and the biggest shopping day of the year so they better have mine ready or I will not be happy.
    11-25-2015 09:29 AM
  3. HoosierDaddy's Avatar
    I haven't received an email or call from my local store yet about my pre-prder. But my on-line order arrives today according to UPS. Will cancel my pre-order when I go to the store today to add Complete and get a veteran price adjustment for my on-line order. Still am baffled why you can't get Complete at the same time you order a phone on-line.
    11-25-2015 09:36 AM
  4. tuxedo323's Avatar
    Edit: got too excited, online orders only.
    11-25-2015 09:48 AM
  5. HoosierDaddy's Avatar
    Just got the pre-order email (and the notify me when available email).

    So will be heading down and waiting when they open this morning. If my on-line order isn't here before I have to leave, I'll return it next week.
    11-25-2015 10:31 AM
  6. Matthew Fifer's Avatar
    At this point I kinda wish that I would have ordered online, course I never anticipated them screwing this release up like this. I never thought it would come out on the worst possible day of the whole year for it to do so. I live nearly 40 miles from the store I ordered at, but work right across the street. If I want to get it, I have to drive all the way there, in Chicago traffic....basically they don't want me to have the phone it seems.
    tuxedo323 likes this.
    11-25-2015 10:45 AM
  7. tuxedo323's Avatar
    At this point I kinda wish that I would have ordered online, course I never anticipated them screwing this release up like this. I never thought it would come out on the worst possible day of the whole year for it to do so. I live nearly 40 miles from the store I ordered at, but work right across the street. If I want to get it, I have to drive all the way there, in Chicago traffic....basically they don't want me to have the phone it seems.
    Same situation I'm dealing with. I work within 1 mile of my local MS store but live 30 miles away from it..... Go figure, thought I was being 'smart'.
    11-25-2015 01:33 PM
  8. SwimSwim's Avatar
    At this point I kinda wish that I would have ordered online, course I never anticipated them screwing this release up like this. I never thought it would come out on the worst possible day of the whole year for it to do so. I live nearly 40 miles from the store I ordered at, but work right across the street. If I want to get it, I have to drive all the way there, in Chicago traffic....basically they don't want me to have the phone it seems.
    Same here. No Lumia launch has even been this messy before, at least as far as I can remember. I mean, I preordered in-store way back on Oct. 12th because I was like, "Online preorders haven't gone up yet, and I don't mind journeys to my local store. I'll just preorder in store because I can still get it launch day and have my preorder locked in."

    If I had known what a mess this would've been, I would've just ordered online. I'd probably even have it on my front door step by now. Such a mess.
    11-25-2015 02:15 PM
  9. CaptainLumia's Avatar
    Just walked into my store and bought one, yey! Also met another forum member there, DOUBLE yey!
    jmajid and libra89 like this.
    11-25-2015 02:24 PM
  10. jmajid's Avatar
    Just walked into my store and bought one, yey! Also met another forum member there, DOUBLE yey!
    congrats - glad you were able to pick one up.... do let us (who are still waiting to have ours ship) how you like it...
    11-25-2015 02:31 PM
  11. CaptainLumia's Avatar
    congrats - glad you were able to pick one up.... do let us (who are still waiting to have ours ship) how you like it...
    So far, so good! I was able to import all my settings/apps from my MS account backup without a hitch. I like that's more compact than the 640 XL's body, but still has a nice big screen. Feels more 'professional' and less 'toy' like (think iPhone or Android).
    11-25-2015 03:42 PM

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