Duplicate folders Sometimes 3 or 4 duplicates - all empty - in Photos

jssmarathon

New member
Mar 15, 2013
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I got a note from the Microsoft community asking if this has been resolved. It definitely has not and I've tried everything.

Once again to summarize

Go to photos ? folders ? one drive
on a Lumia 950 XL running Windows 10 mobile with all the updates , firmware as well as latest OS .63
in the one drive folders

there must be 15 or so empty folders and many of them are duplicates,
in settings, four settings I have chosen "collection view includes one drive content from pictures folder only "
yet shows all these folders that do not have any pictures
so I have to scroll down through about 20 folders to get to the one folder that does have all my pictures

Refresh wheel keeps spinning and spinning
Have Signed in and out of account and tried resetting onedrive app on phone many times.

Phone just will not refresh its photos folders!

Any way to force it to delete its old folders and thumbnails and reset?
Microsoft or anybody can you help? :cry:
This photos app is awful!
 

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