1. pdch's Avatar
    I have a 2011 ford truck with Sync, and have enjoyed flawless performance with Cortana notifying me when I get a text, reading it to me when i want, and letting me respond via voice. I spend a lot of time on the road, so this has been a great feature for me. I recently updated to ,1004, and everything worked great as always. I just installed the firmware update last night, and now Cortana completely ignores text messages that arrive while i am in my truck. Anyone have any suggestions? Is there a new setting somewhere?
    02-26-2016 04:07 PM
  2. anthonyng's Avatar
    try to delete the profile and re-add it?
    02-26-2016 04:15 PM
  3. breadbooze's Avatar
    Cortana -> hamburger menu -> notebook -> settings -> read text messages aloud drop down
    02-26-2016 04:30 PM
  4. pdch's Avatar
    It is still set to on - Bluetooth only, just as before.
    02-26-2016 04:31 PM
  5. pdch's Avatar
    try to delete the profile and re-add it?
    Delete profile? Do you mean remove MS account?
    02-26-2016 04:32 PM
  6. JRDEMASKUS's Avatar
    Delete profile? Do you mean remove MS account?
    No, delete the BT device and repair.
    anthonyng likes this.
    02-26-2016 08:14 PM
  7. anthonyng's Avatar
    Originally posted by pdch
    Originally Posted by anthonyng
    try to delete the profile and re-add it?
    Delete profile? Do you mean remove MS account?
    Yea as above, delete the phone from car delete the car from phone, redo pairing process
    02-26-2016 10:53 PM
  8. teiva's Avatar
    Did it work pdch?
    02-27-2016 09:42 PM
  9. TrueMetalGeek's Avatar
    I also have SYNC in my Ford but I hate Cortana interrupting my music or youtube (show I am listening to) every time my wife sends me a text. So the feature for Cortana to read me my text messages is turned off anyway. LOL
    Maybe tomorrow I will try to turn that feature on and see if it works.

    Right now I just got two notifications that my sim card or settings have changed and need to restart. Took two of those before it now seems to have stopped doing that. :-/
    02-27-2016 11:37 PM
  10. pdch's Avatar
    Yea as above, delete the phone from car delete the car from phone, redo pairing process
    Didn't work. I switched to blutooth and wired and it worked for a little bit, but as soon as I turned my car off and got back in, it stopped working again.
    02-29-2016 08:26 PM
  11. NYCMetsPDX's Avatar
    Didn't work. I switched to blutooth and wired and it worked for a little bit, but as soon as I turned my car off and got back in, it stopped working again.
    Same happened to me, it also removed the "Hey Cortana" feature from my Notebook->Settings entirely when I disconnected from car/got back in (I like to tell Cortana which album to play in Groove when driving). I'll keep checking this forum but thanks for the confirmation it wasn't just my usage (Usage = BT connected for voice, AUX connected for music, BT Option "Use an alternate BT audio connection for speech" toggled for testing, OS *1004)
    03-01-2016 10:38 AM
  12. Leslielbk's Avatar
    [IMG]wp_ss_20160402_0001 (2).png[/IMG]The last two updates removed hey Cortana. Unless i have the phone on the start screen it doesn't work and even then intermittently. I miss being able to wake up the phone with hey Cortana from across the room and give her a reminder. That's what I use her mostly for. Right now, it is mostly useless and I really miss the feature.
    Last edited by Leslielbk; 04-02-2016 at 03:03 PM.
    04-02-2016 02:50 PM

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