1. gourav mopidevi's Avatar
    just bought new Lumia 950XL updated to insider build 14393.5...it dont have double tap to wake option...i heard their is some update which brings back feature..what i must do now to get that feature? thank you..
    08-02-2016 02:35 PM
  2. PepperdotNet's Avatar
    That's a firmware feature. You need firmware 01078.00053.xxxxx.xxxxx to enable it.

    The setting is found at Personalization, Lock Screen, at the bottom.

    Unless you're in one of the very few regions where it hasn't been released yet, you should be able to get that firmware update.
    08-02-2016 02:44 PM
  3. gourav mopidevi's Avatar
    i'm from india..i checked update, it displays you're device is up to date..do i get firmware update while i'm on insider preview?
    08-02-2016 03:08 PM
  4. anthonyng's Avatar
    i'm from india..i checked update, it displays you're device is up to date..do i get firmware update while i'm on insider preview?
    Yes should be able to, I have it on my 950xl with insider.

    Are you sure you look at the right place to turn on? like @pepperdotnet says?
    08-02-2016 03:13 PM
  5. gourav mopidevi's Avatar
    Yes should be able to, I have it on my 950xl with insider.

    Are you sure you look at the right place to turn on? like @pepperdotnet says?
    yes, i looked at right place there is only sign in options...no double tap to wake :(
    08-02-2016 03:22 PM
  6. beman39's Avatar
    no its in extras> touch or is it in both places?
    08-02-2016 03:35 PM
  7. PGrey's Avatar
    no its in extras> touch or is it in both places?
    It's in both places, on my 950XL, running current firmware, 14393.5.
    08-02-2016 05:18 PM
  8. anthonyng's Avatar
    yes, i looked at right place there is only sign in options...no double tap to wake :(
    If you just started with 950xl, like just bought it.... plug it to your computer, use windows device recovery tool and it might say a new firmware is available. If there is, go for it since it doesn't matter if you refresh your phone because you just got it :) Otherwise who knows how long you might have to wait for it over the air.
    08-02-2016 05:47 PM
  9. beman39's Avatar
    It's in both places, on my 950XL, running current firmware, 14393.5.
    14393.5 is the OS version not the Firmware version... latest FIRMWARE version is 16236.35006
    08-02-2016 06:55 PM
  10. gourav mopidevi's Avatar
    If you just started with 950xl, like just bought it.... plug it to your computer, use windows device recovery tool and it might say a new firmware is available. If there is, go for it since it doesn't matter if you refresh your phone because you just got it :) Otherwise who knows how long you might have to wait for it over the air.
    i done that it is showing new firmware version but it is rolling me back to 10586 from 14393.5......when i get time i will roll back install firmware & 10586 then update to insider fast...
    08-03-2016 01:46 AM
  11. PGrey's Avatar
    You might just want to check tomorrow, I bet these are both going OTA soon, easier than all that rollback/reinstall business, if it's available.
    08-03-2016 02:18 AM
  12. anthonyng's Avatar
    i done that it is showing new firmware version but it is rolling me back to 10586 from 14393.5......when i get time i will roll back install firmware & 10586 then update to insider fast...
    It's an option, it depends if you want to wait or not. If you can't, then be willing to start new and do all the set up work again :) If you don't want to do the set up work again, try to wait :)
    08-03-2016 02:33 AM

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