Windows Hello not Working

zukirin

New member
Oct 21, 2012
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A couple hours ago I went to use my phone and unlock via Windows Hello. It just says "Looking for you...." then I would proceed to unlock using my pin. I went into the settings to disable it but that would not work neither. It would very briefly show the circling loading effect then nothing. Even if I remove my pin entirely, then create a new one, Windows Hello will still be active. Has anyone experienced this and know how to remedy it outside of doing a full reset?
 
Haven't had that happen. Have to ask just because you didn't say you did it, did you try restarting the phone?
 
I had a similar problem. Infrared camera would not turn on and it would say it couldn't find me. After I enter the pin it would turn on the camera. there was a delay between. Anyways the problem seems to be solved after .29 update.
 

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