1. zukirin's Avatar
    A couple hours ago I went to use my phone and unlock via Windows Hello. It just says "Looking for you...." then I would proceed to unlock using my pin. I went into the settings to disable it but that would not work neither. It would very briefly show the circling loading effect then nothing. Even if I remove my pin entirely, then create a new one, Windows Hello will still be active. Has anyone experienced this and know how to remedy it outside of doing a full reset?
    12-18-2015 10:58 AM
  2. Likwidz's Avatar
    Haven't had that happen. Have to ask just because you didn't say you did it, did you try restarting the phone?
    12-18-2015 12:12 PM
  3. obakir's Avatar
    I had a similar problem. Infrared camera would not turn on and it would say it couldn't find me. After I enter the pin it would turn on the camera. there was a delay between. Anyways the problem seems to be solved after .29 update.
    12-18-2015 06:15 PM

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