I also didn't say that YOU PERSONALLY bought a cheap computer, I said, as a generalization that PEOPLE who buy cheap computers are usually displeased with them. And no, I would not consider an 800$ computer a cheap computer, also im sorry to hear that you have had speaker problems with your acer, and I'm also not telling you that you have to like them either. You are entitled to your opinion and I'm entitled to mine. From personal experience though, EVERYBODY (not singling you out here winfan1), hates one computer brand or another...my least favorite one is asus. If you had fun with acer tech support, try ASUS. My little brother's ASUS (which I spent 800$ on) power connector on the laptop keeps breaking and I've had to send it back to them 3 times now. I realize that its a problematic model and that many of their computers don't have this issue. Now when it takes them, each time, 2 months to send it back to me, I will say that thier service is pretty lousy, so hopefully nothing happens to yours or you're in a world of pain. Also, same complaint which I have with their motherboards too, which is why I only like to buy gigabyte and msi. ASUS quality is fine, their service is sorely lacking when compared to Dell, HP, toshiba, and apple for example.