1. smurph295's Avatar
    Hi

    I purchased a copy of 365 two days ago but it won't install on my lumia 950, it installed and runs fine on my W10 laptop but every time I go through the download and install process on my phone I have problems, after I click the install link I get an error message saying "unsupported operating system" you need Windows 7 or later, along with this message I get an option to install anyway, if I do try to install it I get a set up exe downloaded which doesn't work. Anyone any ideas.

    Thanks Shaun
    01-26-2016 12:02 AM
  2. Chintan Gohel's Avatar
    Hi

    I purchased a copy of 365 two days ago but it won't install on my lumia 950, it installed and runs fine on my W10 laptop but every time I go through the download and install process on my phone I have problems, after I click the install link I get an error message saying "unsupported operating system" you need Windows 7 or later, along with this message I get an option to install anyway, if I do try to install it I get a set up exe downloaded which doesn't work. Anyone any ideas.

    Thanks Shaun
    You cannot install office 365 for phones as there isn't such a thing yet. What you can install is office mobile apps such as excel and word. Go to the store on your 950, search for word, excel and powerpoint and install if they aren't installed already.
    Laura Knotek likes this.
    01-26-2016 12:18 AM
  3. smurph295's Avatar
    Ok thanks. Will have a look.

    Thanks Shaun.
    01-26-2016 12:43 AM

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