1. Gorgan8's Avatar
    Heyya guys!

    As mentioned in the title, I am having problem connecting to the internet using my Lenovo G480 hotspot hosted by Virtualrouter plus. My L620 and my girlfriend's galaxy S advance could connect to the hotspot and connect to the internet. Any idea why and how to work about?

    Cheers!
    11-29-2013 03:59 PM
  2. Laura Knotek's Avatar
    Do you have all the latest Windows Updates on your Surface 2?

    Does the router have the latest firmware?
    11-29-2013 08:59 PM
  3. Gorgan8's Avatar
    Hi, thank you for your response. Yes, I have the latest updates installed. I'm actually staying in a university hostel, as I have mention, I'm using my laptop as hotspot as I could only connect to the internet using Ethernet.
    11-30-2013 05:05 AM
  4. ctitanic's Avatar
    I'm using Virtual Router in my work PC and I don't have any problems. Have you tried connecting your phone to Virtual Driver? That will tell you if the problem is with your PC.

    Another thing, do you have enable the Internet Sharing in your laptop?
    11-30-2013 07:59 PM
  5. Gorgan8's Avatar
    I'm using Virtual Router in my work PC and I don't have any problems. Have you tried connecting your phone to Virtual Driver? That will tell you if the problem is with your PC.

    Another thing, do you have enable the Internet Sharing in your laptop?
    Hi ctitanic,

    My windows phone and another android phone could connect to virtual router plus without any problem. I have tried connecting 2 surface 2 to my virtual router but without any luck. I have tried troubleshooting on my surface , the error mentioned something about IP addresses. Thanks
    12-09-2013 10:39 PM
  6. ctitanic's Avatar
    Hi ctitanic,

    My windows phone and another android phone could connect to virtual router plus without any problem. I have tried connecting 2 surface 2 to my virtual router but without any luck. I have tried troubleshooting on my surface , the error mentioned something about IP addresses. Thanks
    What's exactly the error?
    12-09-2013 11:17 PM
  7. Kingsly Eleazer's Avatar
    Try updating the wifi driver in ur laptop
    12-09-2013 11:21 PM
  8. Gorgan8's Avatar
    What's exactly the error?
    Hi, I finally able to the exact troubleshooting report. It says "Root cause: The wireless access point might not be compatible with maximum wireless power-saving mode" "Repair option: Change the power-saving setting on your access point from maximum to medium. The wireless network you are trying to reach might not be compatible with wireless power-saving mode. Changing the setting to medium will improve performance and compatibility with the older access points but might reduce battery life."

    I have changed the wireless network setting to 1) maximum performance, 2) medium power saving and 3) maximum power saving but all the results were not good.

    Please advice. Also, may I know what software are you using to create Access Point using your laptop? Thank you!
    02-04-2014 05:30 AM

Similar Threads

  1. got a $100 back on the 1520
    By darth_furious in forum Nokia Lumia 1520
    Replies: 3
    Last Post: 11-30-2013, 11:52 AM
  2. Can't check out on MicrosoftStore.com using Internet Explorer mobile
    By blzr409 in forum Other Operating Systems
    Replies: 2
    Last Post: 11-29-2013, 09:47 PM
  3. Replies: 3
    Last Post: 11-29-2013, 02:46 PM
  4. Why the Surface won't work.
    By smoledman in forum Microsoft News & Rumors
    Replies: 4
    Last Post: 11-29-2013, 02:46 PM
LINK TO POST COPIED TO CLIPBOARD