Surface 3 - Stuck at WORKING ON FEATURES screen

moverton

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Mar 25, 2013
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If anyone has experienced this and can tell me how to overcome it, I'd appreciate it. I doubt it is related to surface 3, maybe a windows 8 thing.

Surface has been working fine for about a week now. I recent got a display port to hdmi adapter and tested it with my tv. Worked fine. Unplugged the cable and worked a little more online. Turn display off, but machine power remained on.

Come back to machine a few minutes later and display would not turn on. Pressing the windows button would give haptic feedback. Help power button to force system off.

When powered back on, when through screen like it was installing an update or something. It has now been stuck at a blue screen that says:

Working on features
100% complete
Don't turn off your computer

Been sitting here for about 20 minutes. What are my next steps?
 

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