11-17-2016 09:55 AM
34 12
  1. petvas72's Avatar
    If I put my device on standby when not connected to a charger, then it will hibernate automatically after 120 minutes. Of course, I could create a different plan and change this setting. I might actually change it for when connected to a charger. Currently, it never hibernates. Maybe I will set it up so that it automatically hibernates after two hours. I will have to think about it.

    Anyway, on a different topic, I am loving the Surface Book every day more and more. I actually I cannot believe I was "framed" in Apple's ecosystem for so many years. Yes, Windows 8 was a disaster (for me), but Windows 10 is pretty good. I feel free again!
    11-09-2016 04:28 PM
  2. petvas72's Avatar
    Yesterday my surface book started freezing in various occasions. After a lot of troubleshooting I came to the conclusion that I got a lemon :(
    Internet recovery wouldn't connect to my Wi-Fi, system reset didn't work and scanning the disk for errors on startup caused the laptop to freeze and get a blue screen. I tried restoring my backup image, but this also gave me an error. Starting the OS is possible but after a while it freezes.
    I am sure there are no viruses. SFC also froze my computer.
    Overall very frustrating experience. Today I opened a case with Microsoft and sent them my surface via UPS. I will be getting a replacement unit next week (hopefully). I am really sad as i really liked the experience of using a Surface book.

    This reminds me of the first time I got a MacBook. After one day of use the screen gone blank. After two repairs and three months of waiting I got a good unit. I hope that this time I will get a Surface book that works ok much faster.

    I believe that my unit has a disk/RAM problem.
    11-12-2016 08:21 AM
  3. Srb Srb's Avatar
    Besides this, and what was already have been said here, i returned my surface book. when the lid is open i couldnt move my surface on my desk because the lid scratched my desk or whatever surface was on. The battery on clipboard i was getting only 2 hours, and when i put into the base, the base wasn't charge the clipboard, so for me touchscreen was almost useless for me. So it still has a lot of issues after 1 year still. I think the best overall product that comes close to macs are for now the dell xps
    11-13-2016 04:15 PM
  4. zerospace-net's Avatar
    Both of these sound like bad units. Charging issues are NOT normal. Freezing issues are not normal. I've had a Surface Book from day 1, and I have not had any issues with my machine not charging properly. I have had some random freezing issues, but those are mostly gone. I can't remember the last time I had a total system lockup ... probably at least 2 months ago. BSODs have been gone for a very, very long time as a regular issue on the Surface Book, but they were in fact a problem at one point.

    petvas72, your issue sounds like something was wrong with the SSD -- you probably would have had to re-install from a clean, freshly downloaded windows image to avoid the issue recurring if you had a data corruption problem, but getting the unit replaced is a good idea with less headaches involved, hopefully.

    Srb srb -- not sure how the lid of the machine (the top) would scratch a desk unless you sit it upside down. That said, metal is metal and if your desk isn't a hard material, metal will scratch it. The edges on the Surface book aren't terribly rounded, either. As far as the battery life -- clipboard is only supposed to get 2-3 hours battery life, but I'm not sure how that compares to a Mac or Dell XPS, neither of which have a detachable touchscreen. Also, the touchscreen can be used if you flip it around and put it on the base backwards, so you have a "notebook" style device that has use of both the dGPU in the base (if your unit has one) and the bigger battery. Many have said since the SB's launch that the tablet only usage isn't the strong suit -- it wasn't designed to be used as a tablet (clipboard) all day. It's a laptop that can be used as a tablet for a very limited time. This is an important distinction that a lot of people fail to make. If you want a long lasting tablet that can be used as a laptop, buy a Surface Pro. If you want a laptop with limited tablet functionality, buy the Surface Book. I still feel that there needs to be something in between these two (a better, more clamshell like keyboard for the Surface Pro maybe?), but until then ... this is our choice.
    11-14-2016 12:11 PM
  5. adesonic's Avatar
    All of the above is absolutely right, I have had only positive experiences
    11-14-2016 12:36 PM
  6. petvas72's Avatar
    I am now waiting for a replacement unit. I hope everything will be OK. I really miss the Surface book.
    11-14-2016 01:41 PM
  7. Cane Prevost's Avatar
    I'm on week 2 of mine. Coming from a Macbook Air. Been pretty good so far. Once I lost my cursor in Chrome. I had a few issues setting everything up. Got those ironed out pretty quickly. Had a hard time connecting an external drive the first time. I had to go in and name the drive apparently. A few minor things like that. It's been stable and pretty great besides. I'm really enjoying it and getting used to the windows 10 interface. Don't miss my Macbook air at all. I don't use the tabled detached but do reverse it for photo editing and use the machine in tent mode at times to watch video.
    11-14-2016 04:24 PM
  8. lardo1's Avatar
    I don't use the tabled detached but do reverse it for photo editing ....
    Have you used the touch screen and pen in photo editing, and if so how has it worked out?
    11-14-2016 07:50 PM
  9. petvas72's Avatar
    Today I got my replacement Surface Book and so far everything works ok. Things that before didn't work (like restoring an image) are working now. I also have the impression that the display sits much more firm than on my first Surface Book.
    Anyway, I hope everything will be ok with this Surface Book.
    worwig and Magdy Samir like this.
    11-17-2016 09:55 AM
34 12

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