1. Culture Maaate's Avatar
    I live on my internet. I can play an xbox game online and watch a 480p YouTube video at the same time. Anytime i turn on my Surface 3 it destroys my connection. I can turn abdolutely everything off except my Surface 3 and it can barely load a 144p YouTube video without buffering every 5-10 seconds. What is the cause of this and how can i fix this? it is ridiculous!
    09-26-2017 12:15 AM
  2. ronw1309's Avatar
    I had the equal trouble, down load become around 1 MBPS and add become round 500 KBPS, but spouse turned into over a one hundred MBPS on each with identical pill. I did a tender restart on my surface, lamentably misplaced a bunch of apps but while tablet ultimately restarted home windows stored a record with all my apps that I misplaced, plus it additionally keeps documents, so I went lower back inside the down load folder and reinstalled everything. I now have over one hundred MBPS for both add and download speeds.
    06-09-2018 06:48 AM
  3. Good Follow's Avatar
    Try to connect your surface to another internet source to ensure yourself that this is the surface issue. You will have to perform this check to be 100% sure that you have an issue with Windows surface. You can connect to a high speed broadband if you want, to perform the check, you will have to use usave for that. This is a well designed service for that, you will choose from, all available high speed broadband in your area. To cut it short, after this check you will understand what exactly is happening and what should you do, change your Windows surface or your Internet provider
    Last edited by Good Follow; 03-19-2020 at 03:47 AM.
    03-07-2020 01:29 PM
  4. RTGent's Avatar
    I'd guess you have a pending update: check your update page. This is the only time(s) I've experienced video interruptions, though what I've experienced is videos stopping with some kind up "can't" popup or message.
    06-09-2020 07:02 PM

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