I'm sure you mean the Windows App Store since Play is for Android...
I can't find anything related to Store and this error code in a web search. Most often this type of issue is a Microsoft Account sync error.
Do other cloud services attached to the account work? Outlook Mail App, Calendar, People, OneDrive, etc...?
Do you sign onto the system with a Microsoft Account or a local account?
Try Settings > Time & Language > Date & Time. Is the date and time correct? Look at Region & Language. Do they match where you are physically located?
In Date & Time, deselect "Set time automatically." Manually set the time back a month or so. Reboot. Enter the settings and manually input the correct date and time.
Try the Store. Succeed or fail, set the date and time back on "auto" before you forget.
Do you have any Data restrictions for a metered connection? Try disabling that temporarily...
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