1. mms-pc's Avatar
    I've been using my Surface RT 32GB tablet for nearly 10 month, recently I discover that the volume up button reacts pretty sluggish, unlike volume down button, which works fine and reacts quickly, I must push and hold the volume up button for some while, or keep pushing the button several times to make it work.

    Honestly I don't think of myself as using volume up and down very often, I'm pretty sure I use my Surface RT pretty normal. Does anyone else experience the same issue?
    11-29-2013 03:39 AM
  2. WanderingTraveler's Avatar
    While I don't have a Surface RT, I have a Lumia 620 that experienced the same problem (which was thankfully fixed by just removing and putting the shell back on.)

    This looks to be a repair-worthy problem should you be annoyed enough by it.

    My advice is keep the device for a while or until just before the warranty runs out before looking for a replacement if it doesn't bother you.
    11-29-2013 04:42 AM
  3. mms-pc's Avatar
    Okay, I think at this moment I can legally declare that the volume up button is dead, no more response no matter how I try to press/push or hold on to it, and every time I want to adjust the volume, I must swipe from right edge of the screen to summon the setting.........
    12-04-2013 10:21 PM
  4. Ayllip Khieu's Avatar
    THe same is with mine but with the volume down button.
    11-18-2014 09:14 PM
  5. tgillan's Avatar
    My volume down button stopped working/worked infrequently. I sent it in for repair and MS sent me a new unit. I'd recommend doing the same if it's still covered under warranty.
    11-18-2014 10:19 PM

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