1. Eric Goforth's Avatar
    Hi,

    I've been trying to update my unlocked AT&T 1020 to Windows 10 using the Windows Insider app for a week. I've previously upgraded this 1020 and my 928 to Windows 10 this way. I chose Insider Release Preview, nothing happened. I chose Slow instead and it said it needed to reboot, which it did, but nothing happened. I then chose Fast and got an

    WINDOWS INSIDER Sorry, we cannot configure your device because it is currently preparing an update. Please install the update (Settings phone update) and then try again

    I went to Settings/Phone Update and didn't see any updates. I rebooted and chose Fast, the phone said it needed to reboot, but nothing happened.

    Thanks,
    Eric
    08-02-2016 08:28 PM
  2. oviedofreak82's Avatar
    All insider previews are on Redstone. Your 1020 is not eligible to receive Redstone. Sorry, hate to say it, this is the end of the road as far as updates for your phone from Microsoft.
    Guytronic and Chintan Gohel like this.
    08-02-2016 08:34 PM
  3. Eric Goforth's Avatar
    So no Windows10 at all then?
    08-02-2016 09:55 PM
  4. milkyway's Avatar
    No W10 for your 1020 (or you hack your registry to get Redstone).
    200.gif
    There are DOZENS of threads here about this situation. Why does nobody look for other threads before creating a new one?
    rromerof likes this.
    08-03-2016 01:30 AM
  5. Eric Goforth's Avatar
    I did search for the WINDOWS INSIDER Sorry, we cannot configure your device because it is currently preparing an update. Please install the update (Settings phone update) and then try again error message and didn't find anything helpful. If MS had just put a message that no updates would be forthcoming or blocked the Insider Program app from being downloaded for a 1020 it would have helped.
    belodion likes this.
    08-03-2016 09:34 AM
  6. gamo62's Avatar
    I went back to 8.1, and can no longer get 10.
    08-03-2016 02:38 PM
  7. xandros9's Avatar
    I went back to 8.1, and can no longer get 10.
    As Microsoft intended.
    08-03-2016 04:19 PM
  8. jeffchapik's Avatar
    They pulled the plug on the Threshold build for unsupported devices about a week ago. Sorry, but if you didn't upgrade by then, you're stuck at 8.1 unless you hack the registry to make it look like a supported device.
    08-03-2016 04:48 PM
  9. gamo62's Avatar
    They pulled the plug on the Threshold build for unsupported devices about a week ago. Sorry, but if you didn't upgrade by then, you're stuck at 8.1 unless you hack the registry to make it look like a supported device.
    I would love to try that, but I cannot find a way to do it without the phone having an SD card. I was able to get CustomPFD deployed but not vcREG. Any suggestions on how to interop the 1020?
    Last edited by gamo62; 08-03-2016 at 08:22 PM.
    08-03-2016 06:01 PM
  10. milkyway's Avatar
    I would love to try that, but I cannot find a way to do it without the phone having an SD card. I was able to get CustomPFD deployed but not vcREG. Any suggestions on how to interop the 1020?
    http://forums.windowscentral.com/nok...ne-1020-a.html
    Chintan Gohel likes this.
    08-04-2016 03:04 AM
  11. belodion's Avatar
    I did search for the WINDOWS INSIDER Sorry, we cannot configure your device because it is currently preparing an update. Please install the update (Settings phone update) and then try again error message and didn't find anything helpful. If MS had just put a message that no updates would be forthcoming or blocked the Insider Program app from being downloaded for a 1020 it would have helped.
    My experience has been the same, as I described in a thread of mine recently, and I agree exactly with your sentiments. As things are, we can still use Insider to select this or that Ring, wait while the device configures, and check to confirm that we are indeed in this or that Ring, without any indication or message on the device that nothing can possibly come of it. Like you, I've also had those messages about the device preparing an update, when in fact there is nothing of the kind happening.
    Chintan Gohel likes this.
    08-05-2016 06:08 PM
  12. nedarata's Avatar
    If MS had just put a message that no updates would be forthcoming or blocked the Insider Program app from being downloaded for a 1020 it would have helped.
    they did
    in some ms forums
    xandros9 and Chintan Gohel like this.
    08-06-2016 01:02 AM
  13. jeffchapik's Avatar
    they did
    in some ms forums

    Yes, I knew about if for some time and told everyone I knew with a WP if they wanted to upgrade to W10M, they needed to do it before the AU came out.
    Chintan Gohel likes this.
    08-06-2016 02:58 PM
  14. Peribanu's Avatar
    Folks stuck on 8.1 who want Redstone can deploy Windows Phone Internals to spoof the registry. It's a slightly involved process and there is some risk of bricking your phone if you don't follow instructions precisely. See WP internals and watch the videos.
    Chintan Gohel and nailzer like this.
    08-12-2016 04:52 AM

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