Can't turn off haptic feedback for touch keys?

omegafiler

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Nov 6, 2013
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As the title says, I've checked every menu multiple times and can't find any way to stop the annoying "buzz" everytime I press the 3 touch keys at the bottom.

I found the "touch" menu that says it should have these settings, but nothing in there about this. I did find a few old posts going back about a year for other WP phones having this "issue." But if this hasn't been fixed by now, that's a pretty big oversight in my mind.

Hopefully I'm just missing something. Anybody else having this issue?
 

omegafiler

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Nov 6, 2013
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And a little more research has indicated this is a known and reported issue. But no indication from Nokia that there is any plans to have this resolved. So as I just posted in another thread, if something isn't working as it should be, contact their support! Now that I know it's a common issue and it's not user error, that's what I'll be doing on Monday.

Contact Nokia Support - Nokia - USA

At the very least, you can vote/add comments here. Even though I think it falls under "defect" versus "feature suggestion." It's a start.

Please allow users to disable haptic feedback on the main buttons on Windows 8 phone ?€“ Feature Suggestions for Windows Phone

UPDATE 11/25: Spoke with Nokia support. They actually suggested exchanging the device, even after explaining this effects all devices. It seems as though they have no idea this is actually an issue.
 
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ramin rahimi

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Apr 2, 2015
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i have installed the update but when i want to access the touch in setting it keeps refreshing the setting page, how can i reinstall the update?
is there any other solution?
 

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