Lumia denim Hong Kong Lumia 1520

[beman39]

yes I had the 2GB ram showing BEFORE Denim and after Denim on my AT&T model... so I don't know why it is not showing on mine? is it possible it doesn't have 2GB of ram? is it a knock off? what?!! LOL anyone else with a HK model can post a screenshot of extra's + info for me?

 

[hurkanasmaci]

yes I had the 2GB ram showing BEFORE Denim and after Denim on my AT&T model... so I don't know why it is not showing on mine? is it possible it doesn't have 2GB of ram? is it a knock off? what?!! LOL anyone else with a HK model can post a screenshot of extra's + info for me?

http://m.imgur.com/jD9oAKY

 

[beman39]

Imgur

thanks, so it shows on yours but not on mine... why? also why doesn't it show which software release is on yours? mine shows Lumia Cyan... this is weird, everything else looks normal. BTW how do we take a screen shot again?

 

[Adeel 360]

thanks, so it shows on yours but not on mine... why? also why doesn't it show which software release is on yours? mine shows Lumia Cyan... this is weird, everything else looks normal. BTW how do we take a screen shot again?

Power button and the volume down button simultaneously

 

[hurkanasmaci]

thanks, so it shows on yours but not on mine... why? also why doesn't it show which software release is on yours? mine shows Lumia Cyan... this is weird, everything else looks normal. BTW how do we take a screen shot again?

It shows my os version and it's cyan, i just slided the screen down a bit.

 

[Ma Rio]

Power button and the volume down button simultaneously

It's actually 'Hold volume-up and then press the power key'.

 

[beman39]

It shows my os version and it's cyan, i just slided the screen down a bit.

ahh duh! ok...

 

[mikelpikel]

Just sent @LumiaHelp a message and a tweet asking if they'd found anything. Hopefully that will speed them up

 

[Adeel 360]

I'll do the same.

 

[jlx2013]

Just sent @LumiaHelp a message and a tweet asking if they'd found anything. Hopefully that will speed them up

Keep us informed. I'll do the same if it's neccesary.

 

[mikelpikel]

Keep us informed. I'll do the same if it's neccesary.

will do, They're business day is once more coming to a close and they are closed on Sunday so we will have to wait another couple of days for a reply... If they are efficient but from what we have seen it looks s if they are taking their sweet time.

 

[mikelpikel]

Just realised they are running on GMT (Greenwich Mean Time) so it is now 12.30am for them on a Sunday. Now there is definitely no chance for a reply today

 

[jlx2013]

Just realised they are running on GMT (Greenwich Mean Time) so it is now 12.30am for them on a Sunday. Now there is definitely no chance for a reply today

They are pretty lazy this last time. The Windows Phone Store is the same thing, if you need to update an app in a weekend, **** you, wait till monday.

 

[mikelpikel]

Yup, sure are. This is getting absolutely ridiculous

 

[iamakii]

What Lumia Help instructed me is to update Denim thru Recovery Tool. They kept mum on the OTA

 

[hurkanasmaci]

What Lumia Help instructed me is to update Denim thru Recovery Tool. They kept mum on the OTA

Does updating through Recovery Tool mean hard resetting? Or is it like the OTA, deleting nothing?

 

[von schwartz]

I started to use the Rate us button in the settings menu, and send a zero. I Will do this Every Day until the OTA denim comes out.

 

[JC_Yang]

Does updating through Recovery Tool mean hard resetting? Or is it like the OTA, deleting nothing?

similar to hard reset, wipe all data

 

[mikelpikel]

I might me mistaken but I'm pretty sure that Microsoft sells Windows Phone as an OS for business users, how is it plausible that to update the phone you have to have your data wiped. Some things on the phone can't be backed up. The process shouldn't be this hard and instead of suggesting hard, alternative ways of updating they should actually fix the OTA update process. I don't understand what is so special about HK CV, they have updated countless other regions via OTA...

 

[Adeel 360]

I might me mistaken but I'm pretty sure that Microsoft sells Windows Phone as an OS for business users, how is it plausible that to update the phone you have to have your data wiped. Some things on the phone can't be backed up. The process shouldn't be this hard and instead of suggesting hard, alternative ways of updating they should actually fix the OTA update process. I don't understand what is so special about HK CV, they have updated countless other regions via OTA...

Even I don't get it why can't they OTA for us. I guess we are just unlucky. Also did anyone else get the cyan update really late? I got mine around August time last year.