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  1. dhugos's Avatar
    I have three Lumia phones, a 920, a 1020, and a 1520. With each I just attach a USB, copy the camera roll files to my PC. With the first two, I open the video mp4 files on the PC and Windows Media player has no problem.

    Not so with the 1520, with any video file copied to the PC, it says: "Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file." Again, the same video file plays fine on the 1520 that shot it.

    On the PC, Quicktime and Movie Maker choke on video files too. I tried a hard reset of the 1520 but it did nothing. So ... incredibly ... frustrating.
    04-12-2015 09:04 PM
  2. Michael Dontigney's Avatar
    It takes standard h.264 video. Try VLC player (search for it, it's free) on your PC.
    04-12-2015 09:11 PM
  3. RumoredNow's Avatar
    [s]Get the k-lite codec mega pack and play anything: Contents of K-Lite Mega Codec Pack[/s]

    <edit> Didn't work for me after upgrading to the latest version. In fact, attempts to play a short 4k video crashed my computer which did an autorecover and reboot...
    Last edited by RumoredNow; 04-15-2015 at 09:54 AM.
    04-12-2015 09:56 PM
  4. dhugos's Avatar
    OK, I'll check it out.

    Is there a reason why doesn't it behave like the 920 and the 1020 - shouldn't I be able to simply copy files from the phone to the PC and then double-click to open?
    04-13-2015 04:11 PM
  5. beman39's Avatar
    I think it has to do with the 4K recording, try recording in 1080p and see if that fixes it, also VLC does/will play your video... I'm having the same issue on my PC..
    04-14-2015 12:54 AM
  6. dhugos's Avatar
    Thanks, I'll check it out tonight.
    04-14-2015 10:21 AM
  7. Jonnny4's Avatar
    I am having the same issue with 4k alas vlc does not play the 4k for me.
    04-15-2015 12:40 AM
  8. RumoredNow's Avatar
    I edited my above comment. k-lite does not address the issue.
    04-15-2015 09:54 AM
  9. NICK TOALE's Avatar
    Its a standard Mpeg 4 AVC video stream not a H.264 codec but it does have a high bit rate at 48 ish Mbps. It plays fine in VLC and a few other pro video applications I have but it struggles to play in the Windows Video App. You may have to update your VLC to the latest player. k-lite codec pack does not appear to have the correct codec and k-lite can cause issues with your codec stack.
    04-17-2015 02:44 AM

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