Video Shot With Lumia 1520 Won't Playback on PC

dhugos

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May 22, 2013
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I have three Lumia phones, a 920, a 1020, and a 1520. With each I just attach a USB, copy the camera roll files to my PC. With the first two, I open the video mp4 files on the PC and Windows Media player has no problem.

Not so with the 1520, with any video file copied to the PC, it says: "Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file." Again, the same video file plays fine on the 1520 that shot it.

On the PC, Quicktime and Movie Maker choke on video files too. I tried a hard reset of the 1520 but it did nothing. So ... incredibly ... frustrating.
 

dhugos

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May 22, 2013
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OK, I'll check it out.

Is there a reason why doesn't it behave like the 920 and the 1020 - shouldn't I be able to simply copy files from the phone to the PC and then double-click to open?
 

beman39

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Dec 24, 2014
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I think it has to do with the 4K recording, try recording in 1080p and see if that fixes it, also VLC does/will play your video... I'm having the same issue on my PC..
 

NICK TOALE

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Its a standard Mpeg 4 AVC video stream not a H.264 codec but it does have a high bit rate at 48 ish Mbps. It plays fine in VLC and a few other pro video applications I have but it struggles to play in the Windows Video App. You may have to update your VLC to the latest player. k-lite codec pack does not appear to have the correct codec and k-lite can cause issues with your codec stack.
 

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