1. Haitham Elshrkawy's Avatar

    I am from Egypt and i use Vodafone Egypt as a network and i face these problems while i am connected to Mobile Internet even it's 2G or 3G

    1- I can't access store and i get this message ( We can't connect to the store at the moment. Check your data connection and try again later) although i can browse internet sites on IE and use apps needs internet connection like Facebook.
    2- I can't play any online video on my phone while i am connected to mobile network data connection.
    3- I can't check my hotmail built in inbox although i can use Yahoo Email

    My phone deals fine when it's connected to wifi network and i get no errors. I think i have a problem with my Microsoft account and it makes all these bugs.
    Please help me
    08-28-2013 10:53 AM
  2. Boris Lozac's Avatar
    Maybe that My Family filter is activated, maybe if your birth year on Microsoft account is bellow 14 or something like that.
    08-28-2013 06:50 PM
  3. someonecalledsukhjit's Avatar
    As Boris said, check your account credentials. If not, a phone reset can be tried.
    08-29-2013 09:00 AM
  4. Haitham Elshrkawy's Avatar
    How I can deactivate family filter?
    08-29-2013 06:42 PM
  5. xcept89's Avatar
    Even i faced the same issue.
    Can you please check your system date configured on your mobile. Change that to current date. Then you'll be able to use all the services
    08-31-2013 10:28 PM

Similar Threads

  1. Windows Phone 8(Nokia Lumi 520)
    By manjunatha katriki in forum Windows Phone 8
    Replies: 2
    Last Post: 11-30-2014, 05:18 AM
  2. Any suggestion for ToDo List app with Win8 version?
    By kokola95 in forum Applications
    Replies: 8
    Last Post: 12-17-2013, 04:15 PM
  3. Problem with ANY Video Streaming
    By gotenks82 in forum Nokia Lumia 520
    Replies: 8
    Last Post: 08-30-2013, 04:00 PM
  4. Should I buy Lumia 920 now?
    By NikolaV994 in forum Nokia Lumia 920
    Replies: 16
    Last Post: 08-30-2013, 02:05 PM
  5. 520 is now for sale at WalMart
    By zultar in forum Nokia Lumia 520
    Replies: 1
    Last Post: 08-28-2013, 08:04 AM