1. Max31's Avatar
    Can anyone help me, I have recently bought a second hand Nokia Lumia 625. I want to set my own music as ringtones but the CUSTOM button is missing from the ringtone settings option. Is there any way to get it or reset it.
    09-03-2014 10:41 AM
  2. rsadrian's Avatar
    Install Audiko from store and search and set any ringtone you want
    Max31 likes this.
    09-03-2014 10:44 AM
  3. teckris's Avatar
    Custom or customize?
    Ringtones can be changed from Ringtones + Sounds in settings.
    in that select the sound list under Ringtone and take the ringtone. if u want ur own sound, just move it to Ringtones Folder and it will appear in Custom tones in Ringtones List
    Max31 likes this.
    09-03-2014 10:51 AM
  4. Max31's Avatar
    Firstly Thank you rsadrian I'll give that a go.
    Secondly teckris Yes I want to set songs I've put on my phone. But when I go to the ringtones option page I don't HAVE the custom option button, so there fore can not set my music as a ringtone. I only have Windows Phone and Nokia. I've added the music to the ringtone folder on the phone but they are not showing up. I want to know How To Get The Custom Option Back.
    09-03-2014 01:34 PM
  5. JeetDesa's Avatar
    Having the same problem on my 720...even if I move the music file to the ringtone folder I don't see it in list of ringtones...irrespective I move it in the SD card ringtone folder or the phone's ringtone folder...
    Max31 likes this.
    09-03-2014 01:49 PM
  6. teckris's Avatar
    Firstly Thank you rsadrian I'll give that a go.
    Secondly teckris Yes I want to set songs I've put on my phone. But when I go to the ringtones option page I don't HAVE the custom option button, so there fore can not set my music as a ringtone. I only have Windows Phone and Nokia. I've added the music to the ringtone folder on the phone but they are not showing up. I want to know How To Get The Custom Option Back.
    Will u explain about Your OS version? its Updated?
    09-03-2014 10:53 PM
  7. Max31's Avatar
    Yes it's updated I did that as I was setting it up.
    09-04-2014 06:28 AM
  8. leecasey's Avatar
    I can confirm I have the same issue. I have moved the mp3 files to the Ringtones folder but there is no Custom section in Ringtones under settings.
    09-05-2014 02:16 PM
  9. teckris's Avatar
    The custom ringtone is available after black update. So if you are not seeing files in options, either the update is lacking or its messed. You try a restart.
    09-07-2014 04:44 AM
  10. Jamez2u's Avatar
    On my lumia 920 after I upgraded to 8.1 my phone stopped ringing. I changed my ring tone from my custom ring tone to an AT&T ring tone and tada it starts ringing again. But like the author of the original post said the custom option is missing now so any mp3 files I have under ringtones are no long available. I believe this is a bug that needs to get fixed :(
    09-09-2014 04:07 PM
  11. subliminal ray's Avatar
    I think it has to do with certain restrictions. I couldn't use large files (although it says in the 'How To...' that you could use files smaller than 30 MB). I have updated my 620 to WP 8.1 (GDR1). On WP 8.0, I used a WMA format file that didn't show up anymore. I used an older instruction back then (for WP 7.8, I believe) where it said:

    - must be in WMA or MP3 format
    - not longer than 40 sec
    - file must be smaller that 1 MB

    Now it looks like WMA isn't supported anymore on WP 8.1 (which is kinda silly...) because I converted the WMA to MP3 and that did the trick. So maybe you have to take into account these restrictions. You could also use Nokia's Ringtone Maker from the Store.
    09-11-2014 06:45 PM
  12. psgenious's Avatar
    have you updated your phone after buying. ? then you will get more features and apps.
    09-13-2014 01:56 AM
  13. gaizkarena's Avatar
    Same issue here.
    Nokia 625 with WP8.1 cyan.
    ringtone costum folder is there, I have moved some files to that folder from my sdcard, mp3, but the option to personalize the ring tone is just not there, I have never seen it, I just got the phone a week ago and first thing I did was to upgrade to WP8.1...
    I have tried the ringtone creator by nokia and I has allowed me to create five ringtones from the same mp3 files I had in that folder and the app has placed them there....
    I do not understand the logic, but that is the story..
    09-16-2014 01:42 AM

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