1. Windows Central Question's Avatar
    Quite a few months ago, I took my daughters phone from her for certain reasons. I kept her phone, powered off, in my purse. Recently, I've decided to repurpose this phone into a home phone.

    But now it will not load windows at all. I turn it on, it shows the nokia screen, then restarts.. over and over..

    I have done the hard reset 3 times. The second time the phone actually made it to the blue windows icon screen, then restarted and back to its usual cycle.

    Any ideas?

    Thanks in advance for the help. :)
    04-09-2015 10:03 PM
  2. Guytronic's Avatar
    Sorry you're having problems.

    Try to boot the phone with no SIM.
    If there is an SD card in the phone remove it.
    Leave the phone plugged into a charger for several hours.
    Make sure the battery is seated well and has a good charge.

    Good luck!
  3. Guytronic's Avatar
    Sorry you're having problems.

    Try to boot the phone with no SIM.
    If there is an SD card in the phone remove it.
    Leave the phone plugged into a charger for several hours.
    Make sure the battery is seated well and has a good charge.

    Good luck!
    RumoredNow likes this.
    04-09-2015 10:27 PM
  4. vsmh96's Avatar
    Try flashing with the Lumia Software Recover tool(removes all data)
    04-09-2015 10:34 PM

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