1. John-aldo's Avatar
    My Outlook must have been recently updated as I suddenly have 2 new tabs in my Inbox … Focused and Other. Apparently Focused is for important stuff … but how can Microsoft possibly know what's important to me?

    I realised I'd missed some emails because of this, so I just want to go back to one tab.

    I've found various instructions for differing versions of Outlook, but they all begin by opening the 'cog wheel' for settings … but I don't have that.

    Any suggestions please?

    Thanks John
    Nokia Lumia 635 running WP10 Mobile
    11-02-2017 09:58 AM
  2. Charles Barnhart's Avatar
    On Outlook for Android:

    Settings -> Focused Inbox (toggle off)
    11-02-2017 01:21 PM
  3. John-aldo's Avatar
    On Outlook for Android:

    Settings -> Focused Inbox (toggle off)
    Charles, as I said - I'm on Windows Phone (not Android) and I have no settings button.
    John
    TechFreak1 likes this.
    11-02-2017 06:44 PM
  4. Timbre70's Avatar
    Strange... I don't have this advanced function on my Windows Phone 650 running the latest.
    11-02-2017 07:05 PM
  5. martyn30162's Avatar
    Go to settings in mail it's under reading and turn off focused
    11-03-2017 10:30 AM
  6. John-aldo's Avatar
    Go to settings in mail it's under reading and turn off focused
    As I've said twice above - I have no settings button anywhere.
    John
    11-04-2017 05:49 AM
  7. martyn30162's Avatar
    Three dots on the right hand side at the bottom press and your settings are there press reading and toggle focused off
    11-04-2017 07:33 AM
  8. Timbre70's Avatar
    Try turning off in outlook web.
    11-04-2017 07:45 AM
  9. John-aldo's Avatar
    Three dots on the right hand side at the bottom press and your settings are there press reading and toggle focused off
    Martyn, when I press the 3 dots I get 4 options - New, Select, Sync and Search . . . but no Settings.
    John
    11-04-2017 11:00 AM
  10. martyn30162's Avatar
    Hi john looking at that now is there no pop up with settings on
    11-04-2017 04:44 PM
  11. martyn30162's Avatar
    Sorry can't find how to send a screen shot
    11-04-2017 05:00 PM
  12. martyn30162's Avatar
    Working on my 950 and 650
    11-04-2017 05:03 PM
  13. John-aldo's Avatar
    Hi john looking at that now is there no pop up with settings on
    No pop-up Martyn - just the 4 items I mentioned in #9 .
    John
    11-05-2017 06:04 AM
  14. John-aldo's Avatar
    Well . . . I was trying again a while ago and suddenly up popped the Settings cog wheel, and I found the Reading section and turned off Focused . . . Hoorah !

    I then tried to retrace my steps and after about half-an-hour discovered that I had to press-and-hold the 3 dots, not just a quick tap or press.

    Problem solved, thank you all very much for your input.

    John
    11-05-2017 09:45 AM
  15. O W Jones's Avatar
    Thanks for the tip, this just happened to me, should ask user if I want something before changing it. Windows as a service is becoming windows as a nuisance
    11-15-2017 08:54 AM

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