Nokia Lumia 820 touch screen keyboard ,two key is not working

[mailsmsi]

Hello all,

I buy nokia lumia refurbished from online shop in UK on friday. But on my touch screen keyboard two key is not working at all (c & f).All other key is working. I can make call and use internet.

Now is weekend. Monday I will call customer service.

Anybody have any idea why?

 

[Eas195]

It's a phone's defect. You should contact the Nokia Care Center, and you will get the replacement.