04-29-2012 08:33 AM
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  1. mdelacoma's Avatar
    Strange that I see this thread today. I got my 900 Monday. Last night it was running low and I remembered (from a couple years ago - Palm Pre Plus) reading that letting the battery completely drain after first getting it that that was supposed to be a good thing for long term battery life. So I did it with my 900. I experienced the exact same sequence of events as OP except that mine rebooted just fine and works just fine now. Guess I got extremely lucky. One question I have though, did I potentially do damage to the phone? Could I experience problems down the road?
    04-12-2012 04:26 PM
  2. KingCrimson's Avatar
    Seems like a big image problem for Microsoft again. Same old buggy, crashing crap. No thanks!
    04-12-2012 04:37 PM
  3. chuey101's Avatar
    dont have a lumia but been using a wp7 for a while. ran into boot loops once in a while.

    did you try removing the sim card and then trying to reboot/restart?

    That usually did the trick on my hd7.

    Hope this helps...
    04-12-2012 05:04 PM
  4. Sridhar V's Avatar
    Seems like a big image problem for Microsoft again. Same old buggy, crashing crap. No thanks!
    Naaah...i doubt thats the scene!! @ramrac tell me there is a fix around the corner!
    04-12-2012 05:06 PM
  5. leenieb's Avatar
    04-12-2012 05:09 PM
  6. Sridhar V's Avatar
    dont have a lumia but been using a wp7 for a while. ran into boot loops once in a while.

    did you try removing the sim card and then trying to reboot/restart?

    That usually did the trick on my hd7.

    Hope this helps...
    Nope... stuck at screen that says "Rethink Possible"...apt :lol:
    04-12-2012 05:11 PM
  7. ramrac's Avatar
    Naaah...i doubt thats the scene!! @ramrac tell me there is a fix around the corner!
    I wouldn't know as I don't work for neither Nokia nor Microsoft (or any other Phone company for that matter).

    Did they identify and fix that problem on the Lumia 800?
    Was it hardware related (i.e. unfixable by a FW update, like with the <1000mAh batteries) and one had to have his phone replaced or was it just an error in the FW that could be fixed by an update?
    If it was fixable by a FW update, how long did it take them to fix it?

    If it was a FW problem and is fixed with an update on the 800, then I don't doubt that they'll fix it for the 900, and probably quickly as they already have it all worked out and coded for the 800. If it was not fixable by a FW update, well then they'll replace the phones.

    I'd look into how they resolved those issues on the Lumia 800.
    04-12-2012 05:21 PM
  8. blends's Avatar
    This happened to my old Arrive last night. I just unplugged it, let it start up, then quickly plugged in the charger cable. It worked on the second try. This has happened a couple of times in the past with the Arrive. Hasn't happened on my L900 yet. I also had this problem with my Evo and Palm Pre. It's as if the OS has to boot up before it can charge but doesn't have enough juice to boot up and then to acknowledge that it is plugged into a charger so it would go through a cycle of shutting down and rebooting. My Pre once took a few hours. I wouldn't leave it plugged into a charger if this happens. I've always unplugged the charger at the splash screen and then quickly plugged in the charger once it is nearly showing the "home" screen. All else fails, take it back. Warranties are awesome.
    04-12-2012 07:08 PM
  9. Final-MacGyver's Avatar
    I let my first 900 fully discharge and noticed that instead of it shuting down gracefully with the "goodbye" sceen like my Focus and Focus S it just turned off.

    Don't know if it always does this as I only let it drain once before replacing it with another 900 due to the data issue.

    Am too scared to loose data service with my new one so I never let it get past 2% of remaining battery before I recharge it.
    This happened to me the first night I had it. No graceful shutdown just boom. I plugged it in and within 10 minutes it came back on. Had me worried for a second. I have not let it die since. Sounds a lot like the experience the Telsa roadsters where having if they let the Lithium battery run to 0%.
    04-12-2012 08:22 PM
  10. Gaiking's Avatar
    My Htc Surround was "bricked" because it wouldn't turn on...I charged it and got the loop....so I then charged it over night...and it started up.

    Sent from my Lumia 900 using Board Express
    04-12-2012 09:06 PM
  11. freestaterocker's Avatar
    I let my first 900 fully discharge and noticed that instead of it shuting down gracefully with the "goodbye" sceen like my Focus and Focus S it just turned off.

    Don't know if it always does this as I only let it drain once before replacing it with another 900 due to the data issue.

    Am too scared to loose data service with my new one so I never let it get past 2% of remaining battery before I recharge it.
    Bugs aside I never let my phone get below 10%. Lithium ion batteries have a limited number of power cycles before they degrade. Ergo, if you routinely charge early the battery lasts longer.
    04-12-2012 09:31 PM
  12. freestaterocker's Avatar
    Strange that I see this thread today. I got my 900 Monday. Last night it was running low and I remembered (from a couple years ago - Palm Pre Plus) reading that letting the battery completely drain after first getting it that that was supposed to be a good thing for long term battery life. So I did it with my 900. I experienced the exact same sequence of events as OP except that mine rebooted just fine and works just fine now. Guess I got extremely lucky. One question I have though, did I potentially do damage to the phone? Could I experience problems down the road?
    This is not true for the new lithium ion batteries. You don't need to "condition" them, as they don't have charge memory. What they do have, however, is a limited number of power cycles before they degrade. Don't let your battery die, as your battery life will suffer in the long term if it happens enough.
    mdelacoma likes this.
    04-12-2012 09:41 PM
  13. Sridhar V's Avatar
    This is not true for the new lithium ion batteries. You don't need to "condition" them, as they don't have charge memory. What they do have, however, is a limited number of power cycles before they degrade. Don't let your battery die, as your battery life will suffer in the long term if it happens enough.
    Thats good to know abt the new ones...
    mdelacoma likes this.
    04-12-2012 11:36 PM
  14. Fleon's Avatar
    This is not true for the new lithium ion batteries. You don't need to "condition" them, as they don't have charge memory. What they do have, however, is a limited number of power cycles before they degrade. Don't let your battery die, as your battery life will suffer in the long term if it happens enough.
    That is not exactly true. They do occasionally need calibration for the firmware to know how much 100% puts out and how much 0% puts out. Anyone with a Samsung Focus can definitely demonstrate this.

    And letting a Li battery die completely is bad, but that's why all - *ALL* firmwares should be doing a graceful shutdown before total 0%. The fact the Lumia 900 is NOT doing this is really bad- particularly since the battery is not user replaceable.
    04-13-2012 01:32 AM
  15. dkp23's Avatar
    Killed my battery last night...

    charged it, turned on fine...
    04-13-2012 01:38 PM
  16. Sridhar V's Avatar
    Killed my battery last night...

    charged it, turned on fine...
    Gr8...

    I just swapped my phone at a store. So back in action!!:D
    04-13-2012 02:00 PM
  17. billcapricorn's Avatar
    Just had the same problem with Sridhar!!!

    Actually, I drained the battery the first day I got it, then charged it, and it turned on fine. Last night, the "famous" data connection issue happened to my Lumia 900 (even could not connect to WIFI, strange...). Then I drained the battery again, and plugged the charger in. Found out this morning the phone is "bricked" exactly the same as Sridhar described!!!

    Asked AT&T's tech support online, told me just go a store to swap it.
    04-13-2012 02:54 PM
  18. Sridhar V's Avatar
    Just had the same problem with Sridhar!!!

    Actually, I drained the battery the first day I got it, then charged it, and it turned on fine. Last night, the "famous" data connection issue happened to my Lumia 900 (even could not connect to WIFI, strange...). Then I drained the battery again, and plugged the charger in. Found out this morning the phone is "bricked" exactly the same as Sridhar described!!!

    Asked AT&T's tech support online, told me just go a store to swap it.
    aah haa... I knew I didnt do anything wild..

    "Are you ready, Are you ready for this
    Are you hanging on the edge of your seat
    Out of the doorway the bullets rip
    To the sound of the beat"
    04-13-2012 03:20 PM
  19. illegaloperation's Avatar
    Are you guys using the charger included with the phone or some other charger?

    And make sure to charge from the wall.
    04-15-2012 09:27 PM
  20. Sridhar V's Avatar
    Are you guys using the charger included with the phone or some other charger?

    And make sure to charge from the wall.
    yes and yes
    04-16-2012 09:04 AM
  21. Kon-Aitor's Avatar
    It is NOT advisable to discharge the battery completely without properly shutting off the phone. This has been true since Windows Mobile days. This is after all a Windows product, just like its PC counter part, you need to properly shutdown the OS. So to those going to kill their battery on purpose, don't. It will be a hit or miss. The OS might start up, it might not. But it's not because it's defective. Its because you didn't properly shut it down. I even remember reading FAQ on the HTC website that a battery pull and completely discharging my Surround's battery should not be done.
    Um, I don't know what to tell you but this is wrong. First Windows is fine if it does not shut down, in rare cases if you are editing system files, then you MAY have problems.

    As for Phones, I have pulled my focus's battery soo many times, while still on, and had no problems booting up again. I also pulled my Titan's battery a few times when I had it.

    If anything it could be with the batteries, some lithium batteries do not handle being empty very well, it could be a defect in the design or the battery itself, this has always been true, and especially if you leave it without charge for some time. This is also why it is recommended to NEVER let your lithium batteries reach 0 charge, they will loose their performance and won't be able to hold as much charge in the future.
    04-20-2012 07:14 PM
  22. ninjaap's Avatar
    Um, I don't know what to tell you but this is wrong. First Windows is fine if it does not shut down, in rare cases if you are editing system files, then you MAY have problems.

    As for Phones, I have pulled my focus's battery soo many times, while still on, and had no problems booting up again. I also pulled my Titan's battery a few times when I had it.

    If anything it could be with the batteries, some lithium batteries do not handle being empty very well, it could be a defect in the design or the battery itself, this has always been true, and especially if you leave it without charge for some time. This is also why it is recommended to NEVER let your lithium batteries reach 0 charge, they will loose their performance and won't be able to hold as much charge in the future.
    Um... good for you. I have done many battery pulls with my Focus and Surround as well. I have also done the same with my Windows machines via battery pull or pushing down the power button, but doesn't mean it's okay to do so.

    And yes, I do agree with you about lithium batteries don't handle empty very well.
    04-20-2012 07:26 PM
  23. wesker's Avatar
    I'm having the exact same issue with a Rogers Lumia 900.

    I've owned multiple iPhones and Android devices. Never had this issue.

    What a joke.

    I'm going to try leaving it plugged in overnight and see what happens.
    04-20-2012 09:13 PM
  24. wesker's Avatar
    I've made some progress, I guess.

    Now the phone boots up, displays the Nokia logo, then the Rogers logo then a large battery indicator with a small red bar at the bottom.

    It stays there for about 5 minutes then reboots and repeats itself.

    If there's no improvement by tomorrow morning, I'm heading to the Rogers store to exchange it.
    04-21-2012 12:13 AM
  25. jsntrenkler's Avatar
    Mine was bricked for a few minutes last night. I was in the middle of playing a game with a low battery, needless to say the phone died in the middle of a game and didn't want to come to life even after I left it on the charger for 30 minutes. I I ended up holding the power button down while plugging in and unplugging after a few attempts it came back to life.

    Sent from my Lumia 900 using Board Express
    04-21-2012 01:17 AM
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