Hi Richard,
Thank you for emailing the Nokia USA Careline
We understand that you would like to have the Nokia Lumia 920 be available on your preferred service provider. However, Nokia and AT&T just announced that AT&T will be selling the Lumia 920 and 820. Also, price and availability are yet to be announced.
Kindly note that our great new smartphones will be available later in the year.
Meanwhile, to further assist you about marketing the Nokia Lumia 920 please refer to link provide below:
Nokia Lumia 920 and Lumia 820 arriving in the US on AT&T – Nokia Conversations : the official Nokia blog
Please note that there is no announcement yet regarding the availability of these devices from other carriers. You may check our website (
Cell Phones and Smartphones - Nokia - USA) or via Twitter (@NokiaUS) & Facebook for future announcements.
We consider your concern as feedback and we value all constructive feedback that we receive. This gives us a gainful insight towards developing and providing greater technology, products and services to our customers. While we can understand the dismay expressed in your correspondence, we can assure you that we prioritize and understand the support required by our customers. Please be assured that we are continually looking at ways of improving to provide you with better products and services. The comments you have made will not go unnoticed and we will strive to ensure that every effort is made to assure our customers of the level of commitment available. Furthermore, your feedback is essential for future consideration.
We are hoping for your understanding and we highly appreciate your patience and continuous support with Nokia.
If you have any additional questions and concern, please do not hesitate to contact us again. To ensure proper handling of your case, kindly continue using the current subject line.
You may also call Nokia Careline at 1-888-665-4228 from Mondays to Fridays at 9:00 a.m. - 9:00 p.m. EST and on Saturdays from 10:00 a.m. - 7:00 p.m. EST for immediate assistance.
Thank you for your e-mail.
Kind regards,
Blake C.
E-mail Specialist
Nokia, Inc.
Follow us on twitter @NokiaCareUS
[THREAD ID:1-64SRRZQ]