11-07-2012 11:56 AM
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  1. diaspar's Avatar
    Don't feel so bad. I'm premier and I cant get the damn phone to show up for $99.
    mine is $199 as well. I am premier and has wasted 2 hrs on this. The charging plate is $0 but the phone is still $199, dumb ATT, what else you can expect from them...
    11-07-2012 12:51 AM
  2. Guitarpik's Avatar
    mine is $199 as well. I am premier and has wasted 2 hrs on this. The charging plate is $0 but the phone is still $199, dumb ATT, what else you can expect from them...
    are you on a family plan?
    11-07-2012 12:53 AM
  3. maj71303's Avatar
    mine is $199 as well. I am premier and has wasted 2 hrs on this. The charging plate is $0 but the phone is still $199, dumb ATT, what else you can expect from them...
    Man that just sucks. i have never seen a phone launched quite like this one.
    11-07-2012 12:56 AM
  4. lennyk1313's Avatar
    Past 2 hours and can not upgrade. Stock in the loop.
    11-07-2012 12:58 AM
  5. Nabiscuit's Avatar
    This is horrible.
    11-07-2012 01:01 AM
  6. awesomeplant's Avatar
    Obligatory ask the random ATT chat person.... (I'm bored)

    Ann G.: Hello, Josh! I'm happy to help you with the Lumia 920 tonight.
    Ann G.: I'm happy to help with the Lumia 920 tonight. I'm sorry for that trouble. The phone has just appeared on the site. It has not completed loading for fully live orders at this time. Would you be able to chat back with us shortly to try again?
    Ann G.:
    Josh: Okay, so I should just wait a little bit longer?
    Ann G.: Yes, I would suggest checking back in 30 minutes or so. I'm not sure how long.
    Ann G.: Is there anything else I can answer while we're chatting?
    11-07-2012 01:01 AM
  7. VagrantWade's Avatar
    It's like they are going for a guiness record for the worst launch in all of history.
    maj71303 and Guitarpik like this.
    11-07-2012 01:03 AM
  8. darkfire2024's Avatar
    I must admit I am heavily disappointed. I am not one of the few to be a Premier member, and yellow is shipping in a week!
    11-07-2012 01:03 AM
  9. Beltelmel's Avatar
    My order keeps showing up as $199 for the phone and $49 for the black charging plate. I currently have the unlimited data for iphone plan. The ordering system wants me to change to the unlimited personal data plan for 4G LTE smartphones (not a biggie as it is the same $30 price as I pay now for iphone data). But I would feel more secure if the phone price was listed as $99 and the charger was $0. I am on a family plan and the offer details state that family plans are eligible for the $100 discount.
    11-07-2012 01:04 AM
  10. Stadifer's Avatar
    You want the Lumia 920? Here let me put it on the website and taunt you with it for 2 hours post-official launch....

    ...Now I'm going to let existing upgrade customers get access to it...

    ...Now I'm going to let random people across the country access to it...

    Ah, ah, ah... No, you can't have this awesome phone... You live too close to Redmond. We are sure Microsoft will hand them out.
    11-07-2012 01:05 AM
  11. maj71303's Avatar
    I like the burn in fire AT&T comment the best from "vagrantwade". :lol:
    11-07-2012 01:06 AM
  12. badMojo69's Avatar
    Stop clicking on the pre order button and click on the phone link, then click on that pre order button. You might get a grey screen just hit the back button and the phone should be in your cart. Going to bed now.
    11-07-2012 01:07 AM
  13. DanteintheDark's Avatar
    are you on a family plan?
    Yeah, if you're on a family plan you still have to check off the other boxes by picking a voice/data plan. I called about it and they said to pick a plan and you'll still be able to keep your current plan when you activate the new phone. They said that the plans listed were more of a placeholder and that's why a lot of other plans aren't showing right now.

    Hopefully, they know what they're talking about... but at least I have mine ordered now.
    11-07-2012 01:07 AM
  14. maj71303's Avatar
    The lumia 920 is priced at $449.99 for those that like to not have contracts or extend them.
    11-07-2012 01:11 AM
  15. ProfessorTripp's Avatar
    Stop clicking on the pre order button and click on the phone link, then click on that pre order button. You might get a grey screen just hit the back button and the phone should be in your cart. Going to bed now.
    For me the Nokia Lumia 920 link and the Pre-order button just take me back to the main devices page. I've tried IE and Firefox.
    11-07-2012 01:12 AM
  16. Stadifer's Avatar
    For me the Nokia Lumia 920 link and the Pre-order button just take me back to the main devices page. I've tried IE and Firefox.
    I have IE, Firefox, and Chrome open next to each other. It won't matter soon, my laptop's battery death is nearing and I don't have my charger on me.
    11-07-2012 01:14 AM
  17. joeynox's Avatar
    seriously WTF.

    #1 for 6 hours I haven't been able t ologin to this site but I saw people posting non stop. the site kept saying login and sign up was down for maintenance WTF

    #2 ive been trying to get a cyan 920 for 3 hours. non premier .Its sitting there on the site and is teasing me.I can see it and everytime I click preorder I get taken back to a page with other phones on it. its 2 am and I still cant Give these people my money.I chatted with 8475665 reps and they all say we are updating our site to try again later. I have work at 7am . this is killing me
    11-07-2012 01:14 AM
  18. red grenadine's Avatar
    So I'm trying to buy full price but can't get the free charging plate?
    11-07-2012 01:14 AM
  19. Russell11's Avatar
    For me the Nokia Lumia 920 link and the Pre-order button just take me back to the main devices page. I've tried IE and Firefox.

    Same here... btw when you upgrade does the price of the phone and upgrade fee go to your bill or do you have to get your credit card out and charge it?
    11-07-2012 01:14 AM
  20. giantenemybird's Avatar
    fwiw I placed my order around 11:10 pm CST for the Matte Black one on a new activation w/ the free charging plate. It was $99 before tax. No problems at all. I'm a premier customer.

    I can't freaking wait.
    11-07-2012 01:15 AM
  21. Russell11's Avatar
    seriously WTF.

    #1 for 6 hours I haven't been able t ologin to this site but I saw people posting non stop. the site kept saying login and sign up was down for maintenance WTF

    #2 ive been trying to get a cyan 920 for 3 hours. non premier .Its sitting there o n the site and is teasing me. its 2 am and I still cant Give these people my money.I chatted with 8475665 reps and they all say we are updating our site to try again later. I have work at 7am . this is killing me
    LOL same here I haven't been able to log in forever.
    11-07-2012 01:15 AM
  22. Stadifer's Avatar
    I can't freaking wait to order. If nothing flips by a little after 12am PST I give up. I gotta be serviceable for work tomorrow.
    11-07-2012 01:17 AM
  23. Russell11's Avatar
    I just hope this doesn't hurt my chances of the cyan since everyone and their mom has premier?
    joeynox likes this.
    11-07-2012 01:19 AM
  24. Stadifer's Avatar
    Some non-premiere people are getting orders in at this point. A few folks on The Verge that weren't able to order finally got their orders in.

    I have some hope as one of those people was from California.
    11-07-2012 01:21 AM
  25. ProfessorTripp's Avatar
    I just noticed that selecting the 820 does the same thing. The links are just directing to the devices page.

    And I got the exact same excuse from the chat about updating the site.
    11-07-2012 01:23 AM
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