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  1. mtbush's Avatar
    Is there Windows Phone software that's supposed to install when you plug the 920 for the first time? I'm running Win8 Pro and although the OS detects the 920 it doesn't install the software to run from the start screen...
    11-12-2012 01:33 PM
  2. mtbush's Avatar
    I got it figured it, I was able find the software in the Win8 store and download/install
    11-12-2012 01:50 PM
  3. Kissanviikset's Avatar
    Go to store and search for "Windows phone". Install it and you are good to go.

    Edit: too late :(
    11-12-2012 01:55 PM
  4. oldpueblo's Avatar
    All I get when I plug my 920 into my computer is three of these in device manager:

    RM 820| Nokia Lumia 920

    I'll uninstall Zune, reinstall the Store app, and see what happens.

    EDIT: Nope, I can't get my Win8 computer to recognize the 920. This is a fairly recent install as well, I wonder if it has something to do with my previously using Zune/Lumia 900 and there's some kind of conflict.
    Last edited by oldpueblo; 11-12-2012 at 03:24 PM.
    11-12-2012 02:59 PM
  5. eajhnsn1's Avatar
    @oldpueblo, did you ever resolve this? My I got my Lumia 920 yesterday, plugged it in, and it appeared fine. (Win8 Pro as well). Today, no luck. In Devices and Printers, it shows a Lumia 920, but it is listed as "offline". I deleted the device from Windows, and tried again - still didn't work.

    I just unplugged the phone, turned it off and back on, and when I plugged it back in Windows recognized and re-installed it. Now it's available again.
    Last edited by eajhnsn1; 11-18-2012 at 11:24 AM.
    11-18-2012 11:13 AM