I have had a Nokia Lumia 920 since 10th November 2012. It's white, it's big, but it doesn't work as a phone. The SIM card that EE (the UK 4G provider) gave me originally was not registered but EE finally got around to registering it around Monday 1800. Shortly after this, I was disconnected, so my phone turned back into a fantastic iPod Touch. The OpSys rocks. Windows Phone 8 is fantastic. Its fast, smooth, looks incredible, sounds fantastic, BUT I bought a phone and I have yet to make or receive a phone call with my phone.
Anyhow, EE sent me another SIM, which the phone just said was invalid. So they sent me another SIM, which caused my phone to enter a reboot cycle. Basically, if my phone had its SIM in, it would boot to the OpSys and then reboot ad infinitum. I decided to then take, the now ridiculous, decision to hard reset my phone. I did this via the Options -> About -> Reset button on the phone. My phone then spent the next hour with cogs on the screen and now just has the Nokia logo on the screen and will not turn off. Its a very sexy brick.
Anyhow, I have phoned EE again and now it gets very interesting. The lady on the phone read me a bit of an email she received internally on Monday morning. Basically, she stated that Phones4U have installed the wrong firmware version of the UK Lumia 920's. This is causing the EE SIM cards to crash and in some cases brick the phones. She has dealt with three such cases and put mine forward for the emergency response unit (or whatever they are called) to handle my case BUT I must go to Phones4U and demand a new handset as THEY are responsible for bricking it as they have supplied the incorrect software. I have tried to phone them as I got mine from their online presence and I hope to get a new one from their shop but there support line seems to be shut at 1900.
Anyhow, I will keep you all posted on how it goes. She intimated that the 4G firmware that Phones4U have installed on some handsets is the US one and not the UK one hence the crashes. :excl:
Why couldn't Microsoft deal with a decent company like O2? Much better reception and I can wait for 4G but not the 920.
Anyhow, EE sent me another SIM, which the phone just said was invalid. So they sent me another SIM, which caused my phone to enter a reboot cycle. Basically, if my phone had its SIM in, it would boot to the OpSys and then reboot ad infinitum. I decided to then take, the now ridiculous, decision to hard reset my phone. I did this via the Options -> About -> Reset button on the phone. My phone then spent the next hour with cogs on the screen and now just has the Nokia logo on the screen and will not turn off. Its a very sexy brick.
Anyhow, I have phoned EE again and now it gets very interesting. The lady on the phone read me a bit of an email she received internally on Monday morning. Basically, she stated that Phones4U have installed the wrong firmware version of the UK Lumia 920's. This is causing the EE SIM cards to crash and in some cases brick the phones. She has dealt with three such cases and put mine forward for the emergency response unit (or whatever they are called) to handle my case BUT I must go to Phones4U and demand a new handset as THEY are responsible for bricking it as they have supplied the incorrect software. I have tried to phone them as I got mine from their online presence and I hope to get a new one from their shop but there support line seems to be shut at 1900.
Anyhow, I will keep you all posted on how it goes. She intimated that the 4G firmware that Phones4U have installed on some handsets is the US one and not the UK one hence the crashes. :excl:
Why couldn't Microsoft deal with a decent company like O2? Much better reception and I can wait for 4G but not the 920.