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02-25-2014 12:51 PM
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  1. Blocks9's Avatar
    Just contacted ee to ask about the update to black; either the girl i spoke to doesn't have a clue or she is correct. She said "lumia 920 is a discontinued model on our network, and therefore wont receive any future updates"

    Any validity to this statement???? I told her the Nokia page said the ee update for the 920 was "awaiting approval", to which she replied "it wont be approved, however you can look to purchasing the 925"

    Wtf? This rep is clearly chatting ****!

    Any heads up from anyone else with an ee 920??
    01-25-2014 10:52 AM
  2. PxuLL's Avatar
    01-25-2014 11:00 AM
  3. Blocks9's Avatar
    I quoted the rep this information, to which she said it wouldn't be approved. I swear folk cant read sometimes.
    01-25-2014 11:02 AM
  4. peachy001's Avatar
    Gutted. Although we can use the developer build.
    01-25-2014 11:05 AM
  5. polomint's Avatar
    I'm in the UK on EE and I have Black installed...
    01-25-2014 11:29 AM
  6. peachy001's Avatar
    I assume your handset was unlocked? Or perhaps you used the developer build?
    01-25-2014 11:34 AM
  7. sp8y's Avatar
    Got sick of waiting for it to become available (almost two weeks since my wife's 820 CV GB version got it) so yesterday I flashed my unlocked EE 920 with the CV GB software using Nokia Care Suite.

    Sent from a WindowsPhone!
    01-25-2014 11:36 AM
  8. polomint's Avatar
    I assume your handset was unlocked? Or perhaps you used the developer build?
    Ah, I had installed the Developer Preview app which allowed me to get GDR3.
    My 925 on Vodafone has updated to Black, but I'm still waiting for my 520(EE) to be updated, :(
    01-25-2014 11:48 AM
  9. peachy001's Avatar
    No 920 love on EE.
    01-25-2014 12:33 PM
  10. Blocks9's Avatar
    Could someone tell me how i install the cv-uk rom over the preinstalled EE one?
    01-25-2014 03:23 PM
  11. bozza72's Avatar
    Could someone tell me how i install the cv-uk rom over the preinstalled EE one?
    you cant install over you have to flash your phone with the new firmware (search here "920 flash firmware" for instructions ) you will loose all your app settings and anything else on the phone so back up first then everything except settings will get reinstalled after.
    01-25-2014 04:15 PM
  12. peachy001's Avatar
    I thought by signing up as a developer it would do a proper update, no flashing required?
    01-25-2014 04:28 PM
  13. bozza72's Avatar
    I thought by signing up as a developer it would do a proper update, no flashing required?
    Yes that should work but see if someone at Nokia will tell you about the update, sounds like the woman at EE is talking out of her arse and just wants to sell a new phone.
    01-25-2014 07:01 PM
  14. peachy001's Avatar
    Yes that should work but see if someone at Nokia will tell you about the update, sounds like the woman at EE is talking out of her arse and just wants to sell a new phone.
    you could be right, because they are Europe wide, and I think that they have released the update to other 920s.
    01-25-2014 07:34 PM
  15. Blocks9's Avatar
    Guys, further to my original post, a second call to ee garnered a different outcome. This time i was told the 920 will definitely receive the update to black; furthermore, it will receive other future updates thereafter, in accordance with Microsoft's update plan. While the 920 is not shelved in EE operated stores, it is still part of the ee family and will of course receive the update. He said that black was in testing phase, and will be released shortly. He apologised for the "confusion" caused by the other rep - as pointed out, she knew nothing about Windows phone and wanted to sell a phone! Simple as that! So good news all round!
    01-25-2014 08:37 PM
  16. peachy001's Avatar
    Happy days. Hoping so. I keep checking the update option.
    01-26-2014 02:27 AM
  17. Sayyid Shoaib's Avatar
    Hi all,

    never ever talk to reps about software updates. They mostly talk like programmed robots who only know how to sell new handsets or give out contracts. The worst case scenario for me (actually funny) was when the Galaxy Note 1 came out and I want into my local Carphone Warehouse and the girl rep said that such a phone never existed (more like she never heard of it)!

    lol

    P.S I'm on three network also waiting for Black update. It's like every other UK network have sorted it out except EE and Three (come on guys why make it so difficult and long).
    Simon Gregory and coldside like this.
    01-26-2014 02:54 AM
  18. klcow's Avatar
    well, EE has been known to take their sweet time with releasing updates and support for WP8 devices. Look at how long it took for them to release an EE film app and My EE app for WP8 users. Not to mention the delay in the GDR2 (Lumia Amber) update. Fingers crossed we get it by the end of January. If the WP8.1 update is going to take another century to get to the EE Lumia next time, I'm going to flash the CV GB firmware. The only thing stopping me is the hassle of configuring the start screen and reinstalling all my apps at the moment :\
    01-26-2014 07:21 PM
  19. MrWhiteman's Avatar
    well, EE has been known to take their sweet time with releasing updates and support for WP8 devices. Look at how long it took for them to release an EE film app and My EE app for WP8 users. Not to mention the delay in the GDR2 (Lumia Amber) update. Fingers crossed we get it by the end of January. If the WP8.1 update is going to take another century to get to the EE Lumia next time, I'm going to flash the CV GB firmware. The only thing stopping me is the hassle of configuring the start screen and reinstalling all my apps at the moment :\
    Actually they released Black for the 1020 and the 925 virtually straight away. I guess if you buy a new phone every 6 months you can get the updates on time. I won't be flashing though, I don't want to lose my town on Total Conquest.

    Is the GB CV Version 3051.4000.1349.0007?
    Last edited by MrWhiteman; 01-27-2014 at 05:38 AM.
    01-27-2014 03:53 AM
  20. MrWhiteman's Avatar
    Got sick of waiting for it to become available (almost two weeks since my wife's 820 CV GB version got it) so yesterday I flashed my unlocked EE 920 with the CV GB software using Nokia Care Suite.

    Sent from a WindowsPhone!
    What version of NCS are you using?
    01-27-2014 05:44 AM
  21. sp8y's Avatar
    I'm using v2013.8.3 which seems to be an older version as the latest update apparently doesn't work.
    01-27-2014 06:01 AM
  22. N_LaRUE's Avatar
    If you look at the situation in the whole of the EU you'll notice that in a lot of places most devices, L920 to L520, have not been updated to Black as of yet. So we're not the only ones. I'm not entirely sure what the hold up is or why it's taking so long but it would appear carriers are dragging their feet with the older devices.

    I don't trust EE at all. They had a fallout with Nokia and MS after they botched the launch of the 920. The fact they take forever to release an update is another sure sign that they could care less about WP and especially older WPs.

    I'm not trying to sound paranoid but I wouldn't be surprised if they didn't release WP8.1 or if they do it will be far down the track.

    Also, to clarify something that seems to come up. Unlocked just means you can use your phone on any carrier, however your IME is still locked to the carrier so you're stuck waiting for their update cycle. This will be my last carrier phone ever. I refuse to play their stupid little games. I'd rather wait for the price of the unlocked phone that I want to come down a bit and then buy it.
    Last edited by N_LaRUE; 01-27-2014 at 06:55 AM.
    01-27-2014 06:09 AM
  23. klcow's Avatar
    Actually they released Black for the 1020 and the 925 virtually straight away. I guess if you buy a new phone every 6 months you can get the updates on time. I won't be flashing though, I don't want to lose my town on Total Conquest.

    Is the GB CV Version 3051.4000.1349.0007?
    Yup.
    01-27-2014 06:36 AM
  24. meandu229's Avatar
    Ive flashed mine to the CV version and updated to black nice and easily, should help me continue to get the lastest updates without having to wait for EE to approve, also got it sim unlocked and moved to 3.
    01-27-2014 06:58 AM
  25. MrWhiteman's Avatar
    If you look at the situation in the whole of the EU you'll notice that in a lot of places most devices, L920 to L520, have not been updated to Black as of yet. So we're not the only ones. I'm not entirely sure what the hold up is or why it's taking so long but it would appear carriers are dragging their feet with the older devices.

    I don't trust EE at all. They had a fallout with Nokia and MS after they botched the launch of the 920. The fact they take forever to release an update is another sure sign that they could care less about WP and especially older WPs.

    I'm not trying to sound paranoid but I wouldn't be surprised if they didn't release WP8.1 or if they do it will be far down the track.

    Also, to clarify something that seems to come up. Unlocked just means you can use your phone on any carrier, however your IME is still locked to the carrier so you're stuck waiting for their update cycle. This will be my last carrier phone ever. I refuse to play their stupid little games. I'd rather wait for the price of the unlocked phone that I want to come down a bit and then buy it.
    Nah mate if you flash with the CV ROM (I just did) then you should in theory get CV updates from then on. By the way if you are desperate to update because you want to see what the camera quality is like. Don't. It's significantly worse than Amber.
    01-27-2014 07:14 AM
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