1. alteschweed's Avatar
    My Lumia 920's power button doesn't work anymore. I replaced the ribbon Flex cable several times, but it still doesn't work. Could this be software related or is it hardware relates? (I already did a hard reset)
    12-14-2014 08:30 AM
  2. gordonfink's Avatar
    Something to look for, which I hope isn't as confusing as it may sound:
    On the button itself, on the board, there is a little plastic insert that goes into the button. It is like a plunger that makes the button push.

    I replaced the screen on my 920 a few days ago, and the power button didn't work afterwards. I also noticed this very tiny plastic piece that looked like a trident on the table. I took the back off again, and noticed that volume and camera buttons had plastic inserts, and the power did not. Even I could figure out that I had knocked that piece out in the replacement process.

    I put it back in, and all is well now.
  3. vsmh96's Avatar
    does it click? if not it might be the inside that has broken off.
    xandros9 likes this.
    12-14-2014 10:55 AM
  4. xandros9's Avatar
    Sure you may have replaced the cable, but what about the actual button?

    I doubt it can be a software issue.
    12-14-2014 02:45 PM
  5. gordonfink's Avatar
    Something to look for, which I hope isn't as confusing as it may sound:
    On the button itself, on the board, there is a little plastic insert that goes into the button. It is like a plunger that makes the button push.

    I replaced the screen on my 920 a few days ago, and the power button didn't work afterwards. I also noticed this very tiny plastic piece that looked like a trident on the table. I took the back off again, and noticed that volume and camera buttons had plastic inserts, and the power did not. Even I could figure out that I had knocked that piece out in the replacement process.

    I put it back in, and all is well now.
    xandros9 likes this.
    12-14-2014 04:24 PM

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