1. metalchick719's Avatar
    I requested unlock codes for my 925 and 810 yesterday and just got codes for both emailed back to me this afternoon. So, I have to unlock the phones with a SIM card that's something other than my normal T-Mobile one? I'm SO confused. What kind of SIM do I get, and where can I get it?
    05-30-2014 02:43 PM
  2. phirefly's Avatar
    Just open the dialer and press ##7820# That will bring up the screen for the unlock code.
    metalchick719 likes this.
    05-30-2014 02:48 PM
  3. David P2's Avatar
    If it's just for the purpose of unlocking then any sim that isn't T-Mobile would suffice, so long as it's the same physical size.
    metalchick719 likes this.
    05-30-2014 02:55 PM
  4. metalchick719's Avatar
    Just open the dialer and press ##7820# That will bring up the screen for the unlock code.
    But can that be done with my usual SIM in the phone? The rep I spoke with yesterday said I would need a SIM in the phone, but she didn't say it would have to be my normal one with T-Mobile. The reason I'm so confused is because it said in the email I received today that I need a non-T-Mobile SIM to do this.
    05-30-2014 03:03 PM
  5. metalchick719's Avatar
    I ordered an H2O micro SIM from Amazon. Should be interesting when I get it and I can unlock my phones!
    05-30-2014 03:21 PM
  6. phirefly's Avatar
    But can that be done with my usual SIM in the phone? The rep I spoke with yesterday said I would need a SIM in the phone, but she didn't say it would have to be my normal one with T-Mobile. The reason I'm so confused is because it said in the email I received today that I need a non-T-Mobile SIM to do this.
    Using that method works with any sim. Using a non T-Mobile sim will just bring up the same screen on boot.
    metalchick719 likes this.
    05-30-2014 03:28 PM
  7. tgp's Avatar
    An old SIM by any other carrier should work too, even if it's not active. I unlocked my AT&T 920 by using a T-Mobile SIM card that had been deactivated for a long time.
    metalchick719 likes this.
    05-30-2014 05:17 PM
  8. metalchick719's Avatar
    An old SIM by any other carrier should work too, even if it's not active. I unlocked my AT&T 920 by using a T-Mobile SIM card that had been deactivated for a long time.
    Thanks. I had to get a new SIM because I've never used any carrier other than T-Mobile. No biggie since I literally paid only a penny for the H2O SIM I ordered earlier.
    tgp and David P2 like this.
    05-30-2014 07:26 PM
  9. Marcus_1's Avatar
    Metalchick,

    What company did you use to get the unlock code for your 925 and more importantly did it work?

    Cheers,
    06-06-2014 04:15 AM

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