1. Mahdi Ghiasi's Avatar

    My father just got a Lumia 925. But his phone is freezing and rebooting often. It freezes for 2-3 seconds, then reboots automatically. This has happened 5-6 times today :(
    I updated it to Cyan immediately after receiving the phone, but I think it happened one time before update too (but I'm not exactly sure)

    And, this phone doesn't have valid warranty on my country.

    Is there anybody who has same problems as me? Hopefully with a solution please :((

    Thank you
    07-20-2014 01:49 PM
  2. Aniket Mhatre's Avatar
    Hard reset it once. As you don't have valid warranty on your country hard reset is the only option
    Sent from Lumia 925 India using tapatalk
    07-21-2014 02:16 AM
  3. Mahdi Ghiasi's Avatar
    I tried hard reset but nothing changed.

    Fortunately, the shop where I bought the phone accepted to replace the phone with another one. This new one is working perfectly :)
    07-23-2014 07:21 AM

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