I had to get mine online from Verizon a few months ago. None of my regional stores even had working devices in their stores. None of the franchise Verizon stores carried Windows Phones. The closest Verizon corporate store is ~30 minutes from my residence and they were the only one who had accessories for my 928. I got the case for my phone and some screen protectors from them; I still haven't applied them to the screen yet. Best Buy in my region has never carried a Windows Phone (and continues to do so), yet I can make a 40 minute trip to the Cincinnati Microsoft Store and they have gobs of them.