1. eldreams's Avatar
    Today I was on my way home listening to music via BT connection in my car.
    While I was driving, the music stopped and I noticed my phone restart and I saw the windows logo....I paid no attention as to what it did next.
    I know my phone was 100% charged, because I checked before leaving.

    After I got home, I tried turning on the phone and it kept going to the NOKIA start up screen.
    After a few on/off attempts I decided to soft-reset (Volume down+Power button).
    After that I started getting a BSOD, literally a pure blue screen upon start up after the NOKIA start up screen.
    I was unable to get passed the blue screen.
    I tried soft resetting again- no success.
    After, I decided to try to hard-reset. Now after the NOKIA start up screen its booting to a boot manager instead of the grinding gears.

    The boot screen says:
    Windows Boot Manager
    Windows failed to start. A recent hardware of software change might be the cause. To fix the problem:
    1. Insert your windows installation disc and restart your computer.
    2. Choose your language settings, and then click "Next."
    3. Click "Repair your computer."

    If you do not have this disc, contact your system administrator or computer manufacturer for assistance.
    Status: 0xc000000f
    Info: A required device isn't connected or can't be accessed.
    WINDOWS KEY = RECOVERY

    So I tried grabbing my installation disc and jamming it in my sim card slot, but it didn't work! No Joking aside, it shows this boot manager screen for a minute and shuts off.
    I tried to do the hard reset again, but this time held the up button and it gave me the lightning bolt and gear.....didn't know what to do so I soft reset, and I'm back to the boot manager screen.

    Anybody have any ideas?

    Thank you!
    12-17-2013 07:32 PM
  2. cuwe's Avatar
    Wait ? Your phone ? But why 'repair your computer' ?
    12-17-2013 07:35 PM
  3. eldreams's Avatar
    Yes this is what the little black screen says on my phone. I kind of laughed when I saw it too, but makes sense.
    cuwe likes this.
    12-17-2013 07:37 PM
  4. raccoon210's Avatar
    Yeah there have been a couple of reports of this happening. Yes if I remember right from the other stories then yeah it is hard reset and you'll need to flash it or have it replaced
    Daniel Sanchez3 likes this.
    12-17-2013 07:38 PM
  5. cuwe's Avatar
    Well , you can search a few forum that have a phone brick tutorial .
    12-17-2013 08:08 PM
  6. TaliZorah's Avatar
    Had this problem on my 822. Its bricked. Verizon replaced mine.
    Daniel Sanchez3 likes this.
    12-17-2013 08:11 PM
  7. Daniel Sanchez3's Avatar
    Had this problem on my 822. Its bricked. Verizon replaced mine.
    Verizon is overnighting me a replacement. Luckily phone is still under warranty.
    12-19-2013 02:29 PM
  8. TaliZorah's Avatar
    Verizon is overnighting me a replacement. Luckily phone is still under warranty.
    Glad to hear it! The 822 is a fine device
    01-02-2014 07:09 PM
  9. horseybob's Avatar
    I had the lightning bolt and gears. Hard reset kept me going long enough to get back to US to get a new replacement from Verizon. Nokia repair would've taken ~2 weeks. Pass.
    01-15-2014 10:07 PM
  10. jgraves1107's Avatar
    I'm sorry but that is funny. They need to change the bsod msg on WP.
    01-16-2014 02:10 PM

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