1. SirDubbleB's Avatar
    Hey guys,

    I live in Morocco and It's been quite a while since the denim update is available on Lumia 930. Unfortunatly, not on mine !!!!
    I've been trying to update my firmware from 'Cyan' to 'Denim' several times along the past few months, all I get is : 'Your phone is up to date....'.
    I have checked the availability in Morocco: Denim update has been out for more than 2 months now.

    I'm litteraly stuck in 'Cyan', can anybody help please ????!

    Thanks in advance.

    PS: Please view the screenshots for further details.

    a84f0f5e-6760-4b4c-b82a-bf1ef2e2dda4.png
    a84f0f5e-6760-4b4c-b82a-bf1ef2e2dda4-1-.png
    9dd6de8e-5964-4c89-b2ab-90242e90ee2b.png
    06-04-2015 07:51 PM
  2. aalluro's Avatar
    You'll try via lumia software recovery tool u can update via pc :D
    SirDubbleB likes this.
    06-04-2015 08:25 PM
  3. SirDubbleB's Avatar
    You'll try via lumia software recovery tool u can update via pc :D
    Thanks for the quick reply, I don't wanna lose all my data though : /.. Is there any other path to follow ? :D
    06-04-2015 08:51 PM
  4. aalluro's Avatar
    Make free space 1.5GB try again via wifi connection :D
    06-04-2015 11:10 PM
  5. djeire84's Avatar
    You can also install preview for developers onto your phone.

    http://www.windowsphone.com/s?appid=...c-038393741e96

    Just follow the step by step instructions on the app and see do you get it that way.

    You could also hard reset your phone settings.. About.. Reset my phone. Make a backup first though Settings.. Backup.. Apps+Settings.. Backup now
    06-04-2015 11:13 PM
  6. SirDubbleB's Avatar
    Make free space 1.5GB try again via wifi connection :D
    I have more than 10GB of free storage :D... It doesn't work, even when I switch the region to England :/
    06-05-2015 09:37 AM
  7. SirDubbleB's Avatar
    djeire84,

    Thanks for your reply, I will consider the developper preview option, as long as I don't lose my date

    About the hard reset, I did twice. When I look for updates, I still get the very same outcome (Your Phone is up to date...).

    Since you brought up (Back up), backing up [my settings+apps] doesn't work. It usually stops at 99% and shows an error message. How can I bypass that ??

    Thanks for your time :)
    06-05-2015 09:44 AM
  8. SirDubbleB's Avatar
    Guys, please is this the right build for denim ?

    sans-titre.png
    06-07-2015 05:52 AM
  9. mary beth hale's Avatar
    I believe so. Denim on my 930...
    8.10.14234.375.
    Harrie-S likes this.
    06-07-2015 09:33 AM
  10. SirDubbleB's Avatar
    I believe so. Denim on my 930...
    8.10.14234.375.
    Thanks a lot, I guess now I may proceed : )
    06-07-2015 12:23 PM
  11. mary beth hale's Avatar
    Let us know how it works for you
    06-07-2015 01:04 PM
  12. SirDubbleB's Avatar
    Let us know how it works for you
    The Recovery Tool worked like a charm, thanks a lot. The variant has now changed from 'CV GBIE' to 'HK', is that a problem ??

    One more thing, I couldn't restore my Whatsapp conversations, even if I made several backups before proceeding :/.. Is there any way out ??

    Many thanks for your time, here's a screenie with the new build:

    wp_ss_20150609_0004.jpg
    06-08-2015 10:42 PM
  13. SirDubbleB's Avatar
    You'll try via lumia software recovery tool u can update via pc :D
    Thaaaaaaaaaaaank u, it worked !!!! :D :D
    06-08-2015 10:43 PM
  14. mary beth hale's Avatar
    That's great! Mine is HK variant...no problems in that regard. Lumia camera is really good and don't forget to try "hey Cortana".
    06-09-2015 07:19 AM
  15. SirDubbleB's Avatar
    That's great! Mine is HK variant...no problems in that regard. Lumia camera is really good and don't forget to try "hey Cortana".
    Thanks that's reassuring, yeah I did :D.. And the 4K playback and shooting is amazing. Basically, this is why I did the update... It's for the camera ;).
    Btw, it there any fix regarding conversations restore on whatsapp ??!
    06-09-2015 07:04 PM
  16. mary beth hale's Avatar
    Thanks that's reassuring, yeah I did :D.. And the 4K playback and shooting is amazing. Basically, this is why I did the update... It's for the camera ;).
    Btw, it there any fix regarding conversations restore on whatsapp ??!
    I'm sorry, but I don't use WhatsApp so I can't comment on that.
    06-09-2015 08:28 PM
  17. SirDubbleB's Avatar
    I'm sorry, but I don't use WhatsApp so I can't comment on that.
    No problem, your help was much appreciated. Thanks a lot for your time ;)
    mary beth hale likes this.
    06-09-2015 09:39 PM

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